Customer relations.
概要
| 作品: | 71 作品在 34 项出版品 34 种语言 | |
|---|---|---|
书目信息
The power of two[electronic resource] :how smart companies create win-win customer-supplier partnerships that outperform the competition /
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Customer value investment[electronic resource] :formula for sustained business success /
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24 brand mantras[electronic resource] :finding a place in the minds and hearts of consumers /
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Social media marketing[electronic resource] :the next generation of business engagement /
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Customer-centric knowledge management[electronic resource] :concepts and applications /
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Slow down, sell faster![electronic resource] :understand your customer's buying process and maximize your sales /
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Conflict management for managers :resolving workplace, client, and policy disputes /
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Flip the funnel[electronic resource] :how to use existing customers to gain new ones /
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Systems thinking[electronic resource] :from heresy to practice : public and private sector studies /
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Building stakeholders relations and CSR[electronic resource] :a sensemaking perspective /
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Customer-centric marketing strategies[electronic resource] :tools for building organizational performance /
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Customers at work[electronic resource] :new perspectives on interactive service work /
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The marking enterprise[electronic resource] :business success and societal embedding /
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Handbook of research on consumerism in business and marketing :concepts and practices /
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Using information to develop a culture of customer centricity[electronic resource] :customer centricity, analytics, and information utilization /
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Handbook of research on retailer-consumer relationship development[electronic resource] /
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Behavioral marketing[electronic resource] :delivering personalized experiences at scale /
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Customer-centric marketing[electronic resource] :build relationships, create advocates, and influence your customers /
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Handbook of strategic account management[electronic resource] :a comprehensive resource /
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The experience[electronic resource] :the 5 principles of Disney service and relationship excellence /
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The retargeting playbook[electronic resource] :how to turn web-window shoppers into customers /
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Service-Ability[electronic resource] :create a customer centric culture and achieve competitive advantage /
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The high roller experience :how Caesars and other world-class companies are using data to create an unforgettable customer experience /
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Winning in service markets[electronic resource] :success through people, technology and strategy /
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Diverse methods in customer relationship marketing and management[electronic resource] /
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Analyzing attachment and consumers' emotions[electronic resource] :emerging research and opportunities /
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Handbook of research on leveraging consumer psychology for effective customer engagement[electronic resource] /
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Building consumer-brand relationship in luxury brand management[electronic resource] /
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Connectability[electronic resource] :8 keys to building strong partnerships with your colleagues and your customers /
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Customer obsession[electronic resource] :how to acquire, retain, and grow customers in the new age of relationship marketing /
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Get noticed-- get referrals[electronic resource] :build your client base and your business by making a name for yourself /
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Sell the brand first[electronic resource] :how to sell your brand and create lasting customer loyalty /
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Care packages for your customers[electronic resource] :an idea a week to enhance customer service /
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How you do-- what you do[electronic resource] :create service excellence that wins clients for life /
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The new age of innovation[electronic resource] :driving cocreated value through global networks /
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Turn clicks into customers[electronic resource] :proven marketing techniques for converting online traffic into revenue /
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Handbook of research on retailing techniques for optimal consumer engagement and experiences[electronic resource] /
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The apology impulse[electronic resource] :how the business world ruined sorry and why we can't stop saying it /
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Brand storytelling[electronic resource] :put customers at the heart of your brand story /
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