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• The journey mapping playbook :[electronic resource] /a practical guide to preparing, facilitating and unlocking the value of customer journey mapping

• 紀錄類型:	書目-電子資源 : Monograph/item
  杜威分類號:	658.812
  書名/作者:	The journey mapping playbook : : a practical guide to preparing, facilitating and unlocking the value of customer journey mapping/ Jerry Angrave.
  作者:	Angrave, Jerry.
  出版者:	Berlin : : De Gruyter,, c2020.
  面頁冊數:	1 online resource (155 p.) : : col. ill., col. ports.
  標題:	Customer relations.
  ISBN:	9783110641332
  電子資源:	https://www.degruyter.com/isbn/9783110641332

• The journey mapping playbook :[electronic resource] /a practical guide to preparing, facilitating and unlocking the value of customer journey mapping
• Angrave, Jerry.
  
  The journey mapping playbook :a practical guide to preparing, facilitating and unlocking the value of customer journey mapping[electronic resource] /Jerry Angrave. - 1st ed. - Berlin :De Gruyter,c2020. - 1 online resource (155 p.) :col. ill., col. ports.
  
  ISBN: 9783110641332Subjects--Topical Terms:
  
  337138
  Customer relations.
  
  
  LC Class. No.: HF5415.5
  
  Dewey Class. No.: 658.812

• The journey mapping playbook :[electronic resource] /a practical guide to preparing, facilitating and unlocking the value of customer journey mapping
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  020 $a  9783110641332 $q  (PDF)
  020 $z  9783110641110 $q  (pbk.)
  035 $a  25383413
  040 $a  TWFJU $b  eng $c  TWFJU
  050 4 $a  HF5415.5
  082 0 $a  658.812
  100 1 $a  Angrave, Jerry. $3  751194
  245 1 4 $a  The journey mapping playbook : $b  a practical guide to preparing, facilitating and unlocking the value of customer journey mapping $h  [electronic resource] / $c  Jerry Angrave.
  250 $a  1st ed.
  260 $a  Berlin : $b  De Gruyter, $c  c2020.
  300 $a  1 online resource (155 p.) : $b  col. ill., col. ports.
  588 $a  Description based on print version record.
  650 0 $a  Customer relations. $3  337138
  856 4 0 $u  https://www.degruyter.com/isbn/9783110641332
  

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