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Overview
Titles
Subjects
Customer service-Management
Overview
Works:
4 works in 4 publications in 4 languages
Titles
Managing service as a strategic profit center
by:
(Language materials, printed)
Strategic leadership:managing the missing links
by:
(Language materials, printed)
Winning the service game
by:
(Language materials, printed)
Quality of service:making it really work
by:
(Language materials, printed)
Subjects
Strategic planning
Customer service-Management
Strategic planning
Technology-Management
Customer service-Management
Employees-Training of.
Incentives in industry
Customer service-Management
Total quality management
Customer service-Management
Service industries-Quality ...
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