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Service fascination[electronic resou...

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Service fascination[electronic resource] :gaining competitive advantage through experiential self-service systems /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	658.8343
書名/作者:	Service fascination : gaining competitive advantage through experiential self-service systems // by Christian Zagel.
作者:	Zagel, Christian.
出版者:	Wiesbaden : : Springer Fachmedien Wiesbaden :, 2016.
面頁冊數:	xxi, 338 p. : : ill., digital ;; 24 cm.
Contained By:	Springer eBooks
標題:	Marketing.
標題:	Business and Management.
標題:	Innovation/Technology Management.
標題:	IT in Business.
ISBN:	9783658116736
ISBN:	9783658116729
電子資源:	http://dx.doi.org/10.1007/978-3-658-11673-6

Service fascination[electronic resource] :gaining competitive advantage through experiential self-service systems /
Zagel, Christian.

Service fascinationgaining competitive advantage through experiential self-service systems /[electronic resource] :by Christian Zagel. - Wiesbaden :Springer Fachmedien Wiesbaden :2016. - xxi, 338 p. :ill., digital ;24 cm.

ISBN: 9783658116736

Standard No.: 10.1007/978-3-658-11673-6doiSubjects--Topical Terms:

173043
Marketing.

LC Class. No.: HF5415

Dewey Class. No.: 658.8343

Service fascination[electronic resource] :gaining competitive advantage through experiential self-service systems /
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