HRD survival skills[electronic resou...
Levant, Jessica.

 

  • HRD survival skills[electronic resource] :essential strategies to promote training and development within your organization /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    杜威分類號: 658.3/12404
    書名/作者: HRD survival skills : essential strategies to promote training and development within your organization // Jessica Levant.
    作者: Levant, Jessica.
    出版者: Houston, Tex. : : Gulf Pub.,, c1998.
    面頁冊數: 1 online resource (xiii, 145 p.) : : ill.
    標題: Marketing.
    標題: Employees - Training of
    標題: Education - Marketing.
    標題: BUSINESS & ECONOMICS - Training.
    標題: BUSINESS & ECONOMICS - Mentoring & Coaching.
    標題: Personeelsopleiding.
    ISBN: 9780884152705 (electronic bk.)
    ISBN: 0884152707 (electronic bk.)
    ISBN: 9780080508313 (electronic bk.)
    ISBN: 0080508316 (electronic bk.)
    書目註: Includes bibliographical references and index.
    內容註: Front Cover; HRD Survival Skills: Essential Strategies to Promote Training and Development within Your Organization; Copyright Page; Contents; Acknowledgments; Preface; CHAPTER 1 Shifting the Focus; CHAPTER 2 What Marketing Training Means; CHAPTER 3 How to Analyze Your Market; CHAPTER 4 Building Relationships: Customers Are PeopleToo; CHAPTER 5 Getting the Packaging Right; CHAPTER 6 Your Image -- Divining, Defining, and Refining; CHAPTER 7 Maintaining Your Focus -- The Long Term; CHAPTER 8 The Importance of Administration; CHAPTER 9 Seamless Customer Service; CHAPTER 10 Expanding Your Horizons.
    摘要、提要註: At your fingertips is this valuable source of ideas, concepts, and step-by-step activities. Now you can effectively promote the HR training function within your organization. This unique guide shows you how to: * assess and tune up your department's image * promote HRD's added value to the business * appeal to diverse company groups * keep awareness high by staying visible * enhance relationships inside your organization * make sure administration doesn't tarnish your image * capitalize on work with external consultants * determine if the department should sell to a wider market In addition, you will find: * insightful case studies * easy-to-organize activities * a training image assessment survey * an inventory of training styles * a customer-focus checklist Overflowing with ideas, 'HRD Survival Skills' supplies your training and development teams with actual examples taken from diverse industries, sectors, and countries. Here's your blueprint to ensure that the services you provide are the right services for your in-house 'customers'.
    電子資源: http://www.sciencedirect.com/science/book/9780884152705
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