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McCarthy,Patrick D.
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1 works in 1 publications in 1 languages
Titles
顧客服務心 : 諾斯壯如何創造員工,顧客與老闆三贏
by: McCarthy,Patrick D.; Spector,Robert; 李佳霖
(Language materials, printed)
, [原著]
Subjects
百貨業-管理
消費心理學
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