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Customer knowledge management[electr...

Sain, Soumit.

Customer knowledge management[electronic resource] :leveraging soft skills to improve customer focus /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	658.812
書名/作者:	Customer knowledge management : leveraging soft skills to improve customer focus // by Soumit Sain, Silvio Wilde.
作者:	Sain, Soumit.
其他作者:	Wilde, Silvio.
出版者:	Cham : : Springer International Publishing :, 2014.
面頁冊數:	xviii, 207 p. : : ill., digital ;; 24 cm.
Contained By:	Springer eBooks
標題:	Economics/Management Science.
標題:	Marketing.
標題:	Business Information Systems.
標題:	Industrial, Organisational and Economic Psychology.
標題:	Human Resource Management.
標題:	Market Research.
標題:	Customer relations - Management.
標題:	Soft skills.
標題:	Knowledge management.
ISBN:	9783319050591 (electronic bk.)
ISBN:	9783319050584 (paper)
電子資源:	http://dx.doi.org/10.1007/978-3-319-05059-1

Customer knowledge management[electronic resource] :leveraging soft skills to improve customer focus /
Sain, Soumit.

Customer knowledge managementleveraging soft skills to improve customer focus /[electronic resource] :by Soumit Sain, Silvio Wilde. - Cham :Springer International Publishing :2014. - xviii, 207 p. :ill., digital ;24 cm. - Management for professionals,2192-8096. - Management for professionals..

ISBN: 9783319050591 (electronic bk.)Subjects--Topical Terms:

463465
Economics/Management Science.

Dewey Class. No.: 658.812

Customer knowledge management[electronic resource] :leveraging soft skills to improve customer focus /
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650 2 4 $a Marketing. $3 173043
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650 2 4 $a Human Resource Management. $3 464468
650 2 4 $a Market Research. $3 512019
650 0 $a Customer relations $x Management. $3 338310
650 0 $a Soft skills. $3 350456
650 0 $a Knowledge management. $3 173751
700 1 $a Wilde, Silvio. $3 590432
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