Public services (Libraries) - United States.

Crash course in dealing with difficult library customers[electronic resource] / …で: (言語・文字資料 (印刷物))

Stellar customer service[electronic resource] :training library staff to exceed expectations / …で: (コンピュータ・メディア)

Responding to rapid change in libraries[electronic resource] :a user experience approach / …で: (コンピュータ・メディア)

Public services (Libraries)

Conflict management.

Libraries

Library users

Public services (Libraries)

Library employees

Libraries

Public services (Libraries)

Organizational change

Librarians

Libraries

Public libraries