Customer relations - Technological innovations.

Small business smarts[electronic resource] :building buzz with social media / by: (Language materials, printed)

Strategic customer relationship management in the age of social media[electronic resource] / by: (Language materials, printed)

Auditing social media[electronic resource] :a governance and risk guide / by: (Electronic resources)

Social network analysis in telecommunications[electronic resource] / by: (Electronic resources)

Digital innovations for customer engagement, management, and organizational improvement[electronic resource] / by: (Electronic resources)

Small business marketing.

Internet marketing.

Social media

Customer relations

Online social networks

Customer relations

Social media

Business enterprises

Internet marketing.

Customer relations

Social media.

Social networks.

Telecommunication

Customer relations

Technological innovations

Organizational change.

Customer relations

Organizational learning.