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客戶萬歲:抱怨即是贈禮

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Barlow,Janelle

客戶萬歲:抱怨即是贈禮

Record Type:	Language materials, printed : monographic
Author:	Barlow,Janelle
Secondary Intellectual Responsibility:	Moller, Claus
Secondary Intellectual Responsibility:	羅倩宜
Place of Publication:	台北縣新店市
Published:	世茂出版社;
Year of Publication:	2000
Edition:	初版
Description:	253頁 : 21x15公分;
Series:	銷售顧問金典10
Subject:	消費心理學 -
Subject:	銷售 -
Notes:	譯自:A COMPLAINT IS A GIFT:BUSING CUSTOMER FEEDBACK AS A STRATEGIC TOOL
ISBN:	957529906X 平裝

客戶萬歲:抱怨即是贈禮
Barlow,Janelle

客戶萬歲:抱怨即是贈禮 / Barlow,Janelle 著 ; Moller, Claus 著 - 初版. - 台北縣新店市 : 世茂出版社, 2000. - 253頁 ; 21x15公分. - (銷售顧問金典 ; 10).
譯自:A COMPLAINT IS A GIFT:BUSING CUSTOMER FEEDBACK AS A STRATEGIC TOOL.
ISBN 957529906X
消費心理學銷售

Moller, Claus

客戶萬歲:抱怨即是贈禮
LDR:00546nam 2200169 450 001 98376
009 8921016
010 $a 957529906X $b 平裝
100 $a 20100607d2000 0chiy0900 e
101 $a chi
102 $a tw
200 1 $a 客戶萬歲:抱怨即是贈禮 $f Barlow,Janelle 著 $g Moller, Claus 著 $g 羅倩宜譯
205 $a 初版
210 $a 台北縣新店市 $c 世茂出版社 $d 2000
215 $a 253頁 $d 21x15公分
225 $a 銷售顧問金典 $v 10
300 $a 譯自:A COMPLAINT IS A GIFT:BUSING CUSTOMER FEEDBACK AS A STRATEGIC TOOL
606 $a 消費心理學 $3 76198
606 $a 銷售 $3 1491
700 $a Barlow,Janelle $4 著 $3 87927
702 $a Moller, Claus $4 著 $3 87928
702 $a 羅倩宜 $4 譯 $3 55429
801 1 $a TW $b 大葉大學 $c 20001013

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801496340000014

三樓中文圖書區

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496.34 B249

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1 records • Pages 1 •
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