摘要、提要註: |
"Tourism is one of the most sensitive industries across risks and crises based on economic, social, and political developments. In recent years, the challenges such as terrorism, epidemics, and economic blockades based on political tension between countries, etc., cause increased risks and threats on destinations but also cause decreased touristic mobility. A global pandemic, depressed economy, political uncertainties, and social problems can also interrupt the touristic movement. For all these reasons, organizations in the tourism industry strive to build a trustworthy atmosphere by minimizing risks and protecting and improve destination image. Risk and crises management is of great importance in anticipating possible threats and dangers, eliminating uncertainties, taking precautions before problems occur, and managing the process correctly during emergencies. Managing risks, uncertainties, and crises in the tourism industry are essential compared to other sectors due to its fragile structure to cyclical developments, needing substitution, and spatiality. From this point of view, with this chapter focusing on global risks and crises management in the tourism industry with a proactive approach, it is aimed to create an essential source/reference about preparation to emergencies, steps to be taken to eliminate uncertainties and risks, and effective risk and crisis management practices, and to guide managers and industry practitioners"-- |