紀錄類型: |
書目-電子資源
: Monograph/item
|
杜威分類號: |
658.8/72 |
書名/作者: |
Direct marketing in action : cutting-edge strategies for finding and keeping the best customers // edited by Andrew R. Thomas ... [et al.]. |
其他作者: |
Thomas, Andrew R. |
出版者: |
Westport, Conn. : : Praeger Publishers,, 2007. |
面頁冊數: |
xiv, 218 p. : : ill. ;; 25 cm. |
標題: |
Direct marketing. |
標題: |
Target marketing. |
標題: |
Marketing - Management. |
標題: |
Consumer behavior. |
ISBN: |
0313084513 (e-Book) |
ISBN: |
9780313084515 (e-Book) |
ISBN: |
0275992233 (alk. paper) |
ISBN: |
9780275992231 (alk. paper) |
書目註: |
Includes bibliographical references (p. [195]-199) and index. |
內容註: |
What is direct marketing? / Andrew R. Thomas and Karen Nelsen -- Customer analysis : the right behaviors / Deborah L. Owens and William J. Hauser -- Environmental analysis : identifying internal capabilities and external opportunities / Dan Rose -- Competitor analysis : assessing competitive formats and strategies / Linda M. Foley -- Data mining and profiling : the right information / Annemarie Scarisbrick-Hauser -- Target marketing / Deborah L. Owens and Cathy L. Martin -- Differentiating and positioning : formulating and implementing the right strategies / Dale M. Lewison -- Unique value proposition : developing and implementing the right offer / Dale M. Lewison and Mark Collins -- Creative marketing communications : creating and delivering the right message / William J. Hauser -- Direct marketing channels : selecting and employing the right media / Bruce D. Keillor -- Fulfillment and service : meeting and exceeding the customer's expectations / Ann Daher Fleming and Linda M. Foley -- Measurement and assessment : analyzing and interpreting performance results / Ann Daher Fleming and Linda M. Foley -- Adaptation and innovation / Linda M. Foley -- Ethics and professionalism / Steven Brubaker and Timothy J. Wilkinson. |
電子資源: |
An electronic book in the ABC-CLIO eBooks Online database, accessible through the World Wide Web; click for information. |