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Service quality management in hospit...
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Kandampully, Jay.
Service quality management in hospitality, tourism, and leisure /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
杜威分類號:
647.94/068/5
書名/作者:
Service quality management in hospitality, tourism, and leisure // Jay Kandampully, Connie Mok, Beverley Sparks, editors.
其他作者:
Kandampully, Jay.
出版者:
New York ; : Routledge,, 2010.
面頁冊數:
xvii, 339 p. : : ill. ;; 21 cm.
附註:
First published: New York : Haworth Hospitality Press, 2001.
標題:
Hospitality industry - Management.
標題:
Tourism - Management.
標題:
Leisure industry - Management.
ISBN:
9780789011411 (pbk.) :
書目註:
Includes bibliographical references and index.
Service quality management in hospitality, tourism, and leisure /
Service quality management in hospitality, tourism, and leisure /
Jay Kandampully, Connie Mok, Beverley Sparks, editors. - New York ;Routledge,2010. - xvii, 339 p. :ill. ;21 cm.
First published: New York : Haworth Hospitality Press, 2001.
Includes bibliographical references and index.
ISBN: 9780789011411 (pbk.) :NTD 2,719Subjects--Topical Terms:
344517
Hospitality industry
--Management.
LC Class. No.: TX911.3.M27 / S46 2010
Dewey Class. No.: 647.94/068/5
Service quality management in hospitality, tourism, and leisure /
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