語系:
繁體中文
English
日文
簡体中文
說明(常見問題)
登入
回首頁
切換:
標籤
|
MARC模式
|
ISBD
Service operations management :impro...
~
Clark, Graham, (1949-)
Service operations management :improving service delivery /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
杜威分類號:
658
書名/作者:
Service operations management : : improving service delivery // Robert Johnston, Graham Clark and Michael Shulver.
作者:
Johnston, Robert,
其他作者:
Clark, Graham,
出版者:
Harlow, Essex, England ; : Pearson,, 2012.
面頁冊數:
xxii, 462 p. : : col. ill. ;; 27 cm.
附註:
Previously published: Service operations management : improving service delivery /Robert Johnston and Graham Clark. Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008.
標題:
Service industries - Management.
ISBN:
9780273740483 (pbk.) :
書目註:
Includes bibliographical references and index.
Service operations management :improving service delivery /
Johnston, Robert,1953-
Service operations management :
improving service delivery /Robert Johnston, Graham Clark and Michael Shulver. - 4th ed. - Harlow, Essex, England ;Pearson,2012. - xxii, 462 p. :col. ill. ;27 cm.
Previously published: Service operations management : improving service delivery /Robert Johnston and Graham Clark. Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008.
Includes bibliographical references and index.
ISBN: 9780273740483 (pbk.) :NTD 3,347
LCCN: 2016373440Subjects--Topical Terms:
381468
Service industries
--Management.
LC Class. No.: HD9980.5 / .J647 2012
Dewey Class. No.: 658
Service operations management :improving service delivery /
LDR
:00851cam a2200193 a 4500
001
463334
005
20160613102325.0
008
170321s2012 enka b 001 0 eng
010
$a
2016373440
$z
2012008747
020
$a
9780273740483 (pbk.) :
$c
NTD 3,347
040
$a
DLC
$b
eng
$c
DLC
$d
DYU
041
0
$a
eng
050
0 0
$a
HD9980.5
$b
.J647 2012
082
0 0
$a
658
$2
23
100
1
$a
Johnston, Robert,
$d
1953-
$3
668204
245
1 0
$a
Service operations management :
$b
improving service delivery /
$c
Robert Johnston, Graham Clark and Michael Shulver.
250
$a
4th ed.
260
$a
Harlow, Essex, England ;
$a
New York :
$b
Pearson,
$c
2012.
300
$a
xxii, 462 p. :
$b
col. ill. ;
$c
27 cm.
500
$a
Previously published: Service operations management : improving service delivery /Robert Johnston and Graham Clark. Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008.
504
$a
Includes bibliographical references and index.
650
0
$a
Service industries
$x
Management.
$3
381468
700
1
$a
Clark, Graham,
$d
1949-
$3
668205
700
1
$a
Shulver, Michael.
$3
668206
筆 0 讀者評論
全部
四樓西文圖書區
館藏
1 筆 • 頁數 1 •
1
條碼號
典藏地名稱
館藏流通類別
資料類型
索書號
使用類型
借閱狀態
預約狀態
備註欄
附件
80058142
四樓西文圖書區
1.圖書流通
圖書(book)
658 J73-A
1.一般(Normal)
在架
0
1 筆 • 頁數 1 •
1
評論
新增評論
分享你的心得
Export
取書館別
處理中
...
變更密碼
登入