Reframing resolution[electronic reso...
Ashman, Ian.

 

  • Reframing resolution[electronic resource] :innovation and change in the management of workplace conflict /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    杜威分類號: 658.4053
    書名/作者: Reframing resolution : innovation and change in the management of workplace conflict // edited by Richard Saundry, Paul Latreille, Ian Ashman.
    其他作者: Saundry, Richard.
    出版者: London : : Palgrave Macmillan UK :, 2016.
    面頁冊數: xx, 381 p. : : ill., digital ;; 22 cm.
    Contained By: Springer eBooks
    標題: Conflict management.
    標題: Work environment.
    標題: Social conflict.
    標題: Business and Management.
    標題: Management.
    標題: Science, general.
    標題: Human Resource Development.
    ISBN: 9781137515605
    ISBN: 9781137515599
    摘要、提要註: Reframing Resolution provides an original, accessible and critical point of reference for students, practitioners and scholars interested in the management of workplace conflict. Drawing on contemporary empirical evidence from the UK, USA, Ireland and Australia, the book explores the front-line challenges facing organizations and individuals in addressing and responding to conflict. In particular, it examines the extent to which conflict management is treated as a strategic issue and discusses the development of mediation and its impact on employment relations culture, the experiences of participants in mediation and the relationship between ADR and workplace justice. Crucially, the book also assesses key innovations in the management of workplace conflict, and discusses the future potential of more integrated and systemic approaches.
    電子資源: http://dx.doi.org/10.1057/978-1-137-51560-5
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