Practical manual of quality function...
Maritan, Davide.

 

  • Practical manual of quality function deployment[electronic resource] /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    杜威分類號: 658.562
    書名/作者: Practical manual of quality function deployment/ by Davide Maritan.
    作者: Maritan, Davide.
    出版者: Cham : : Springer International Publishing :, 2015.
    面頁冊數: xiii, 190 p. : : ill., digital ;; 24 cm.
    Contained By: Springer eBooks
    標題: Quality function deployment
    標題: New products - Case studies. - Management
    標題: Economics/Management Science.
    標題: Production/Logistics/Supply Chain Management.
    標題: Quality Control, Reliability, Safety and Risk.
    標題: Organization/Planning.
    標題: Innovation/Technology Management.
    標題: Market Research.
    ISBN: 9783319085210 (electronic bk.)
    ISBN: 9783319085203 (paper)
    內容註: 1 Quality Function Deployment (QFD): Definitions, History and Models -- 2 Strategic Matrices and Customer Analysis -- 3 QFD from Product Characteristics to Pre-production -- 4 Fuzzy QFD -- 5 QFD Case Histories.
    摘要、提要註: This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common "fuzzy" algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.
    電子資源: http://dx.doi.org/10.1007/978-3-319-08521-0
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