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Managing consumer services[electroni...
~
Baglieri, Enzo.
Managing consumer services[electronic resource] :factory or theater? /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
杜威分類號:
658.812
書名/作者:
Managing consumer services : factory or theater? // edited by Enzo Baglieri, Uday Karmarkar.
其他作者:
Baglieri, Enzo.
出版者:
Cham : : Springer International Publishing :, 2014.
面頁冊數:
xii, 280 p. : : ill. (some col.), digital ;; 24 cm.
Contained By:
Springer eBooks
標題:
Customer services - Management.
標題:
Economics/Management Science.
標題:
Services.
標題:
Sales/Distribution/Call Center/Customer Service.
標題:
Business Information Systems.
ISBN:
9783319042893 (electronic bk.)
ISBN:
9783319042886 (paper)
電子資源:
http://dx.doi.org/10.1007/978-3-319-04289-3
Managing consumer services[electronic resource] :factory or theater? /
Managing consumer services
factory or theater? /[electronic resource] :edited by Enzo Baglieri, Uday Karmarkar. - Cham :Springer International Publishing :2014. - xii, 280 p. :ill. (some col.), digital ;24 cm.
ISBN: 9783319042893 (electronic bk.)Subjects--Topical Terms:
404430
Customer services
--Management.
Dewey Class. No.: 658.812
Managing consumer services[electronic resource] :factory or theater? /
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