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This is service design thinking :bas...
~
Andrews, Kate.
This is service design thinking :basics, tools, cases /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
杜威分類號:
658
書名/作者:
This is service design thinking : : basics, tools, cases // [concept and editing, Marc Stickdorn, Jakob Schneider ; authors, Kate Andrews ... [et al.] ; contributors, Adam Lawrence ... [et al.]]
其他作者:
Stickdorn, Marc.
出版者:
Amsterdam : : BIS Publishers,, c2011.
面頁冊數:
373 p. : : ill. (some col.) ;; 23 cm.
標題:
Customer services.
標題:
Creative ability in business.
標題:
Lateral thinking.
標題:
Creative thinking.
ISBN:
9789063692797 (pbk.) :
ISBN:
906369279X (pbk.)
書目註:
Includes bibliographical references (p. 340-365) and index.
This is service design thinking :basics, tools, cases /
This is service design thinking :
basics, tools, cases /[concept and editing, Marc Stickdorn, Jakob Schneider ; authors, Kate Andrews ... [et al.] ; contributors, Adam Lawrence ... [et al.]] - Pbk. ed. - Amsterdam :BIS Publishers,c2011. - 373 p. :ill. (some col.) ;23 cm.
Includes bibliographical references (p. 340-365) and index.
ISBN: 9789063692797 (pbk.) :NTD 1,270Subjects--Topical Terms:
177483
Customer services.
LC Class. No.: HF5415.5 / .T65 2011
Dewey Class. No.: 658
This is service design thinking :basics, tools, cases /
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