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Service design :from insight to impl...
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Løvlie, Lavrans.
Service design :from insight to implementation /
纪录类型:
书目-语言数据,印刷品 : Monograph/item
[NT 15000414] null:
658.812
[NT 47271] Title/Author:
Service design : : from insight to implementation // Andrew Polaine, Lavrans Løvlie, and Ben Reason.
作者:
Polaine, Andrew.
[NT 51406] other author:
Løvlie, Lavrans.
出版者:
Brooklyn, New York : : Rosenfeld Media,, c2013.
面页册数:
xiv, 202 p. : : col. ill. ;; 23 cm.
标题:
Customer services.
标题:
Business planning - Social aspects.
标题:
Industries - Social aspects.
ISBN:
9781933820330 (pbk.) :
ISBN:
1933820330 (pbk.)
[NT 15000227] null:
Includes bibliographical references and index.
Service design :from insight to implementation /
Polaine, Andrew.
Service design :
from insight to implementation /Andrew Polaine, Lavrans Løvlie, and Ben Reason. - Brooklyn, New York :Rosenfeld Media,c2013. - xiv, 202 p. :col. ill. ;23 cm.
Includes bibliographical references and index.
ISBN: 9781933820330 (pbk.) :NTD 1,580
LCCN: 2012952337Subjects--Topical Terms:
177483
Customer services.
LC Class. No.: HF5415.5 / .P7571 2013
Dewey Class. No.: 658.812
Service design :from insight to implementation /
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