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Street-level bureaucracy[electronic ...

Lipsky, Michael.

Street-level bureaucracy[electronic resource] :dilemmas of the individual in public services /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	361.301
書名/作者:	Street-level bureaucracy : dilemmas of the individual in public services // Michael Lipsky.
作者:	Lipsky, Michael.
出版者:	New York : : Russell Sage Foundation,, c2010.
面頁冊數:	1 online resource (xxiii, 275 p.).
標題:	Social policy.
標題:	Social workers.
ISBN:	9781610446631 (electronic bk.)
ISBN:	9780871545442 (pbk.)
ISBN:	0871545446 (pbk.)
書目註:	Includes bibliographical references (p. 239-266) and index.
內容註:	The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers --The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- Theassault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.
電子資源:	Full text available:

Street-level bureaucracy[electronic resource] :dilemmas of the individual in public services /
Lipsky, Michael.

Street-level bureaucracydilemmas of the individual in public services /[electronic resource] :Michael Lipsky. - 30th anniversary expanded ed. - New York :Russell Sage Foundation,c2010. - 1 online resource (xxiii, 275 p.).

Includes bibliographical references (p. 239-266) and index.

The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers --The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- Theassault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.

ISBN: 9781610446631 (electronic bk.)Subjects--Topical Terms:

192148
Social policy.

LC Class. No.: HV41 / .L53 2010

Dewey Class. No.: 361.301

Street-level bureaucracy[electronic resource] :dilemmas of the individual in public services /
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