Developing interactional competence[...
Nguyen, Hanh thi.

 

  • Developing interactional competence[electronic resource] :a conservation-analytic study of patient consultations in pharmacy /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    杜威分類號: 615.1023
    書名/作者: Developing interactional competence : a conservation-analytic study of patient consultations in pharmacy // Hanh Nguyen.
    作者: Nguyen, Hanh thi.
    出版者: Basingstoke : : Palgrave Macmillan,, 2011.
    面頁冊數: 1 online resource (272 p.)
    標題: Discourse analysis.
    標題: Oral communication.
    標題: Communication in pharmacy.
    標題: Pharmacist and patient.
    標題: Medical consultants - Language.
    ISBN: 9780230276697 (Cloth)
    ISBN: 0230276695 (Cloth)
    ISBN: 9780230319660 (electronic bk.)
    ISBN: 0230319661 (electronic bk.)
    書目註: Includes bibliographical references and index.
    內容註: Foreword by Cecilia E. Ford -- Acknowledgements -- List of Illustrations and Tables -- Transcription Conventions -- Introduction -- PART I: THE PHARMACY PATIENT CONSULTATION -- Historical Background and Impact on Healthcare -- Sequential Organization -- Topics and Topic Management -- Formulation of Objects and Processes -- Participation Frameworks -- PART II: THE DEVELOPMENT OF INTERACTIONAL COMPETENCE -- Action Sequencing -- Topic Management -- Formulation of Objects and Processes -- Self-Positioning in Participation Frameworks -- Discussion and Conclusion -- Bibliography -- Index --.
    摘要、提要註: Academics and practitioners now recognize the importance of a data-driven and microanalytic approach to research on professional communication training. This book is the first to empirically investigate the development of interactional competence by novice professionals using a microanalytic and multidimensional framework. In examining how inexperienced pharmacists (interns) changed over time in their management of various interactional aspects of the patient consultation, this book extends the potential of conversation analysis to the longitudinal observation of individuals' interactional competence. Its detailed analysis of the patient consultations additionally provides an unparalleled description of this discursive practice at US community pharmacies. As well as appealing to applied linguists and social scientists with an interest in workplace communication, Developing Interactional Competence is a valuable resource for researchers, teachers, and practitioners involved in health communication training. Its analytic framework makes it essential reading for anyone attracted by a multidimensional and practice-specific approach to understanding interactional competence.
    電子資源: An electronic book accessible through the World Wide Web; click for information
Export
取書館別
 
 
變更密碼
登入