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Collaboration in outsourcing[electronic resource] :a journey to quality /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	004.068/4
書名/作者:	Collaboration in outsourcing : a journey to quality // edited by Sjaak Brinkkemper, Professor of Organization and Information, Department of Information and Computing Sciences, Utrecht University & Slinger Jansen, Assistant Professor, Department of Information and Computing Sciences, Utrecht University
其他作者:	Brinkkemper, Sjaak.
出版者:	Houndmills, Basingstoke, Hampshire ; : Palgrave Macmillan,, 2012.
面頁冊數:	1 online resource (xxxii, 361 pages) : : illustrations
標題:	Information technology - Contracting out.
標題:	Electronic data processing departments - Contracting out.
標題:	BUSINESS & ECONOMICS / Outsourcing.
標題:	BUSINESS & ECONOMICS / International / General.
標題:	BUSINESS & ECONOMICS / Operations Research.
標題:	COMPUTERS / Computer Literacy
標題:	COMPUTERS / Computer Science
標題:	COMPUTERS / Data Processing
標題:	COMPUTERS / Hardware / General
標題:	COMPUTERS / Information Technology
標題:	COMPUTERS / Machine Theory
標題:	COMPUTERS / Reference
ISBN:	9780230362994 (electronic bk.)
ISBN:	0230362990 (electronic bk.)
書目註:	Includes bibliographical references and index.
內容註:	Introduction to the book: Collaboration in Outsourcing -- Company profiles -- -- Part 1: Governance -- Governance Models in Offshore IT Outsourcing -- �Gbor Maj�dn -- -- Security, a Three-Dimensional Case Study -- Elena Iancu -- -- Mission Critical Outsourcing -- Suzanne Haanappel -- -- Collaboration of Enterprise Architects in Outsourcing -- Martin Janek -- -- A Decision Procedure for the Where and How to Outsource -- Wouter Steenbeek, Lidwien van de Wijngaert, Mischa van den Brand, Sjaak Brinkkemper, Frank Harmsen -- -- Success and Failure in Offshore Development Projects -- Matthias Fabriek, Mischa van den Brand, Sjaak Brinkkemper, Frank Harmsen, Remco Helms -- -- -- Part 2: Communication and Knowledge Management -- Boosting Distributed Collaboration through Collaboration Tools Portfolio Optimization -- Hristo Stefanov -- Retaining Project Knowledge in an Outsourcing Context -- Antonios - Lavrentios Voutsinos -- -- Initial Knowledge Sharing in Outsourcing -- Aleksandar Chervenkov -- -- Optimal Team Composition in Distributed Software Development -- Roderick van Cann -- -- Part 3: Relationship Management and Quality -- Dealing with Trust in Outsourcing Relationships -- Martin Kirilov -- -- IT Service Quality in Outsourcing Relationships -- Jonathan Aarnouts -- -- Selection of Outsourcing Partners -- Martijn Roeling -- -- Conflict Resolution in Outsourcing -- Paul Noordveld -- -- Service Level Agreement in an outsourcing world -- Sander van Meggelen -- -- -- Part 4: Software Development -- Quality in Distributed Software Product Development -- Tomas Salfischberger -- -- Distributed Scrum Process Guide -- Koen Bos -- Project Coordination in Distributed Software Development -- Koen Huijsman -- -- Distributed Requirements Management in an Offshoring Context -- Suzanne Gietema.
摘要、提要註:	"Although IT outsourcing is nothing new, it remains surprisingly challenging for professionals. This book assists the IT professional in several areas of the outsourcing process: establishing outsourcing relationships, maintaining and managing the relationship, and finally governing outsourcing projects successfully"--
電子資源:	http://www.palgraveconnect.com/doifinder/10.1057/9780230362994

Collaboration in outsourcing[electronic resource] :a journey to quality /
Collaboration in outsourcinga journey to quality /[electronic resource] :edited by Sjaak Brinkkemper, Professor of Organization and Information, Department of Information and Computing Sciences, Utrecht University & Slinger Jansen, Assistant Professor, Department of Information and Computing Sciences, Utrecht University - Houndmills, Basingstoke, Hampshire ;Palgrave Macmillan,2012. - 1 online resource (xxxii, 361 pages) :illustrations

Includes bibliographical references and index.

Introduction to the book: Collaboration in Outsourcing -- Company profiles -- -- Part 1: Governance -- Governance Models in Offshore IT Outsourcing -- �Gbor Maj�dn -- -- Security, a Three-Dimensional Case Study -- Elena Iancu -- -- Mission Critical Outsourcing -- Suzanne Haanappel -- -- Collaboration of Enterprise Architects in Outsourcing -- Martin Janek -- -- A Decision Procedure for the Where and How to Outsource -- Wouter Steenbeek, Lidwien van de Wijngaert, Mischa van den Brand, Sjaak Brinkkemper, Frank Harmsen -- -- Success and Failure in Offshore Development Projects -- Matthias Fabriek, Mischa van den Brand, Sjaak Brinkkemper, Frank Harmsen, Remco Helms -- -- -- Part 2: Communication and Knowledge Management -- Boosting Distributed Collaboration through Collaboration Tools Portfolio Optimization -- Hristo Stefanov -- Retaining Project Knowledge in an Outsourcing Context -- Antonios - Lavrentios Voutsinos -- -- Initial Knowledge Sharing in Outsourcing -- Aleksandar Chervenkov -- -- Optimal Team Composition in Distributed Software Development -- Roderick van Cann -- -- Part 3: Relationship Management and Quality -- Dealing with Trust in Outsourcing Relationships -- Martin Kirilov -- -- IT Service Quality in Outsourcing Relationships -- Jonathan Aarnouts -- -- Selection of Outsourcing Partners -- Martijn Roeling -- -- Conflict Resolution in Outsourcing -- Paul Noordveld -- -- Service Level Agreement in an outsourcing world -- Sander van Meggelen -- -- -- Part 4: Software Development -- Quality in Distributed Software Product Development -- Tomas Salfischberger -- -- Distributed Scrum Process Guide -- Koen Bos -- Project Coordination in Distributed Software Development -- Koen Huijsman -- -- Distributed Requirements Management in an Offshoring Context -- Suzanne Gietema.

"Although IT outsourcing is nothing new, it remains surprisingly challenging for professionals. This book assists the IT professional in several areas of the outsourcing process: establishing outsourcing relationships, maintaining and managing the relationship, and finally governing outsourcing projects successfully"--

ISBN: 9780230362994 (electronic bk.)

Source: 532788Palgrave Macmillanhttp://www.palgraveconnect.comSubjects--Topical Terms:

472167
Information technology
--Contracting out.Index Terms--Genre/Form:

336502
Electronic books.

LC Class. No.: HD30.2 / .C6247 2012eb

Dewey Class. No.: 004.068/4

Collaboration in outsourcing[electronic resource] :a journey to quality /
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