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Organizational misbehaviour in the w...

Karlsson, Jan, (1948-)

Organizational misbehaviour in the workplace :narratives of dignity and resistance /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	658.3/14
書名/作者:	Organizational misbehaviour in the workplace : : narratives of dignity and resistance // Jan Ch. Karlsson.
作者:	Karlsson, Jan,
出版者:	England ; : Palgrave Macmillan,, 2012.
面頁冊數:	xii, 216 p. ;; 22 cm.
標題:	Organizational behavior - Moral and ethical aspects.
標題:	Employee morale.
標題:	Employee motivation.
標題:	Problem employees.
標題:	Dignity.
標題:	Work - Moral and ethical aspects.
標題:	Industrial relations - Moral and ethical aspects.
ISBN:	9780230296794 (hbk.) :
ISBN:	0230296793 (hbk.)
書目註:	Includes bibliographical references (p. 199-208) and index.
內容註:	Machine generated contents note: -- PART I: ORGANIZATIONAL MISBEHAVIOUR -- Dignity and Autonomy at Work -- Dignified Work -- Problems in Organizing Work Processes -- Organizational Misbehaviour - an Introduction -- The Narratives -- PART II: THE NARRATIVE ABOUT: -- The Staircase -- The Strippers' Music -- The Recalcitrant Factory Workers -- The Satisfied Department -- Fair Exchange in Milanese Shops -- The Disappointed Associates -- The Employees Who Were Not on Brand -- Careful Carelessness -- The Teams That Drifted Apart -- Two Aquatic Centres -- Peer Review in the Factory of the Future -- The Maids Who Did Not Want To Be Maids -- Responsible Co-workers and Irresponsible Counter-workers -- The Way of Doing Things -- The Boiler Struggle -- The Company in Trouble -- Management Resistance to Change -- The Plant Managers' Rational Resistance -- The Janitors in Silicon Valley -- Managing Out, Managing Up, and Managing Down -- The Faulty Switches -- Being Best -- The Tool Crib -- The Cocktail Waitresses -- Forcing off Stiffs and Keeping Georges -- The Evil Spirits -- The Rules of the Restaurant -- A Song against Monotony -- Hebrew Slaves -- The Adroit Middle Manager -- The Workplace which Was to Be Like a Kindergarten -- The Roaming Russian Dolls -- The Surveillance Cameras and Regular Customers -- Sticks and Rotten Carrots -- The Team Meeting -- Trying Again -- The Docile and Loyal Cleaners -- Compensating -- One Minute -- Tackling Time -- The Broken Bar Shutters -- The Kettle -- Many Glasses -- The Informal Rules -- The Academics' Real Work -- Machines, Pieces of Paper, and Rubber Bands -- Combing One's Hair -- How to Get Rid of a Critic -- The Seagull Managers -- Live Time, Wrap Time, and Idle Time -- The Being Yourself Culture -- The Employees Who Wanted to Be Taped -- When Management Lets Go -- Call Centre Vocabulary -- The Dress Code -- Promises, Customer Service, and Profit -- Food for Stable Staff -- The Diagram -- Allen Smithee -- Monitoring Creative
摘要、提要註:	"People need dignity and autonomy at work. Ifthey are denied this, there will be a strong tendency to resist working conditions and misbehave at work.This book presents and analyses stories about people's resistance in working life that make us reflect upon how employees are treated at work and consequences thereof"--
電子資源:	http://www.netread.com/jcusers2/bk1388/794/9780230296794/image/lgcover.9780230296794.jpg

Organizational misbehaviour in the workplace :narratives of dignity and resistance /
Karlsson, Jan,1948-

Organizational misbehaviour in the workplace :narratives of dignity and resistance /Jan Ch. Karlsson. - England ;Palgrave Macmillan,2012. - xii, 216 p. ;22 cm.

Includes bibliographical references (p. 199-208) and index.

Machine generated contents note: -- PART I: ORGANIZATIONAL MISBEHAVIOUR -- Dignity and Autonomy at Work -- Dignified Work -- Problems in Organizing Work Processes -- Organizational Misbehaviour - an Introduction -- The Narratives -- PART II: THE NARRATIVE ABOUT: -- The Staircase -- The Strippers' Music -- The Recalcitrant Factory Workers -- The Satisfied Department -- Fair Exchange in Milanese Shops -- The Disappointed Associates -- The Employees Who Were Not on Brand -- Careful Carelessness -- The Teams That Drifted Apart -- Two Aquatic Centres -- Peer Review in the Factory of the Future -- The Maids Who Did Not Want To Be Maids -- Responsible Co-workers and Irresponsible Counter-workers -- The Way of Doing Things -- The Boiler Struggle -- The Company in Trouble -- Management Resistance to Change -- The Plant Managers' Rational Resistance -- The Janitors in Silicon Valley -- Managing Out, Managing Up, and Managing Down -- The Faulty Switches -- Being Best -- The Tool Crib -- The Cocktail Waitresses -- Forcing off Stiffs and Keeping Georges -- The Evil Spirits -- The Rules of the Restaurant -- A Song against Monotony -- Hebrew Slaves -- The Adroit Middle Manager -- The Workplace which Was to Be Like a Kindergarten -- The Roaming Russian Dolls -- The Surveillance Cameras and Regular Customers -- Sticks and Rotten Carrots -- The Team Meeting -- Trying Again -- The Docile and Loyal Cleaners -- Compensating -- One Minute -- Tackling Time -- The Broken Bar Shutters -- The Kettle -- Many Glasses -- The Informal Rules -- The Academics' Real Work -- Machines, Pieces of Paper, and Rubber Bands -- Combing One's Hair -- How to Get Rid of a Critic -- The Seagull Managers -- Live Time, Wrap Time, and Idle Time -- The Being Yourself Culture -- The Employees Who Wanted to Be Taped -- When Management Lets Go -- Call Centre Vocabulary -- The Dress Code -- Promises, Customer Service, and Profit -- Food for Stable Staff -- The Diagram -- Allen Smithee -- Monitoring Creative

"People need dignity and autonomy at work. Ifthey are denied this, there will be a strong tendency to resist working conditions and misbehave at work.This book presents and analyses stories about people's resistance in working life that make us reflect upon how employees are treated at work and consequences thereof"--

ISBN: 9780230296794 (hbk.) :NTD 3,088

LCCN: 2011043424Subjects--Topical Terms:

348584
Organizational behavior
--Moral and ethical aspects.

LC Class. No.: HD58.7 / .K3765 2012

Dewey Class. No.: 658.3/14

Organizational misbehaviour in the workplace :narratives of dignity and resistance /
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245 1 0 $a Organizational misbehaviour in the workplace : $b narratives of dignity and resistance / $c Jan Ch. Karlsson.
260 $a England ; $a New York : $b Palgrave Macmillan, $c 2012.
300 $a xii, 216 p. ; $c 22 cm.
504 $a Includes bibliographical references (p. 199-208) and index.
505 8 $a Machine generated contents note: -- PART I: ORGANIZATIONAL MISBEHAVIOUR -- Dignity and Autonomy at Work -- Dignified Work -- Problems in Organizing Work Processes -- Organizational Misbehaviour - an Introduction -- The Narratives -- PART II: THE NARRATIVE ABOUT: -- The Staircase -- The Strippers' Music -- The Recalcitrant Factory Workers -- The Satisfied Department -- Fair Exchange in Milanese Shops -- The Disappointed Associates -- The Employees Who Were Not on Brand -- Careful Carelessness -- The Teams That Drifted Apart -- Two Aquatic Centres -- Peer Review in the Factory of the Future -- The Maids Who Did Not Want To Be Maids -- Responsible Co-workers and Irresponsible Counter-workers -- The Way of Doing Things -- The Boiler Struggle -- The Company in Trouble -- Management Resistance to Change -- The Plant Managers' Rational Resistance -- The Janitors in Silicon Valley -- Managing Out, Managing Up, and Managing Down -- The Faulty Switches -- Being Best -- The Tool Crib -- The Cocktail Waitresses -- Forcing off Stiffs and Keeping Georges -- The Evil Spirits -- The Rules of the Restaurant -- A Song against Monotony -- Hebrew Slaves -- The Adroit Middle Manager -- The Workplace which Was to Be Like a Kindergarten -- The Roaming Russian Dolls -- The Surveillance Cameras and Regular Customers -- Sticks and Rotten Carrots -- The Team Meeting -- Trying Again -- The Docile and Loyal Cleaners -- Compensating -- One Minute -- Tackling Time -- The Broken Bar Shutters -- The Kettle -- Many Glasses -- The Informal Rules -- The Academics' Real Work -- Machines, Pieces of Paper, and Rubber Bands -- Combing One's Hair -- How to Get Rid of a Critic -- The Seagull Managers -- Live Time, Wrap Time, and Idle Time -- The Being Yourself Culture -- The Employees Who Wanted to Be Taped -- When Management Lets Go -- Call Centre Vocabulary -- The Dress Code -- Promises, Customer Service, and Profit -- Food for Stable Staff -- The Diagram -- Allen Smithee -- Monitoring Creative
505 $a Employees -- A Heroine -- Giving Face -- Hot-desking and Family Photos -- The View in Tasmania and the Influence in Queensland -- Keeping up the Conversation -- The Flight Attendant Who Did Not Smile -- The Smile Strike -- Writing Resistance -- PART III: CONCEPTS -- Organizational Misbehaviour -- Rationales of Breaking Management Rules - an Empirical Example -- The Study: Design and Methods -- The Local Health Care Enterprises -- Findings -- Relations in the Workplace Power Hierarchy -- Resistance -- Abusive Supervision -- Collective Discipline -- Private Business -- Conclusion.
520 $a "People need dignity and autonomy at work. Ifthey are denied this, there will be a strong tendency to resist working conditions and misbehave at work.This book presents and analyses stories about people's resistance in working life that make us reflect upon how employees are treated at work and consequences thereof"-- $c Provided by publisher.
650 0 $a Organizational behavior $x Moral and ethical aspects. $3 348584
650 0 $a Employee morale. $3 367186
650 0 $a Employee motivation. $3 177497
650 0 $a Problem employees. $3 176451
650 0 $a Dignity. $3 414913
650 0 $a Work $x Moral and ethical aspects. $3 461588
650 0 $a Industrial relations $x Moral and ethical aspects. $3 461589
856 4 2 $3 Cover image $u http://www.netread.com/jcusers2/bk1388/794/9780230296794/image/lgcover.9780230296794.jpg