大葉大學圖書館 |

Emotions in groups, organizations and cultures[electronic resource] /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	152.4
書名/作者:	Emotions in groups, organizations and cultures/ edited by Charmine E.J. Hèartel, Neal M. Ashkanasy, Wilfred J. Zerbe.
其他作者:	Hèartel, Charmine E. J.,
出版者:	Bingley, U.K. : : Emerald,, 2009.
面頁冊數:	1 online resource (xxv, 332 p.).
標題:	Business & Economics - Organizational Behavior.
標題:	Organizational theory & behaviour.
標題:	Ownership & organization of enterprises.
標題:	Emotions.
標題:	Intergroup relations.
ISBN:	9781848556553 (electronic bk.)
內容註:	How can we make sense of emotional and social competencies within organizational settings? / Laura Guillâen Ramo -- The secret life of mood: causes and consequences of unconscious affect at work / Stefanie K. Johnson, Camille S. Johnson -- Emotional deviance and organizational discipline : a study of emotions in grievance arbitration / Wilfred J. Zerbe -- Emotion work : a study with call center operators / Mirele Cardoso do Bonfim, Sonia Maria Guedes Gondim -- Organizational emotional intelligence and performance : an empirical study / Jochen I. Menges, Heike Bruch -- The role of emotional self-efficacy, emotional intelligence,and affect in workplace incivility and workplace satisfaction / Beverley Kirk, Nicola Schutte, Donald Hine -- Building positive responses to bullying : establishing the framework / Tui McKeown, Melanie Bryant, Luise Raeder -- Emotional expression, gender, personality, and workplace appropriate behaviors / Joel T. Nadler, Meghan R. Lowery -- Using an emotion regulation framework to predict the outcomes of emotional labor /Moèira Mikolajczak, Vâeronique Tran, Câeleste M. Brotheridge, James J.Gross -- Does culture influence intelligence? A study of the influenceof cultural context / Kerri Anne Crowne, Arvind V. Phatak, Uday Salunkhe -- Cross-national cross-cultural research of emotions at work : a review and some recommendations / Andrea Fischbach -- Positive work relationships, vitality, and job performance / Abraham Carmeli -- On the directionality of vigor : job satisfaction relationships : a longitudinal study / Arie Shirom, Ofira Shraga -- Overview / Charmine E.J. Hèartel, Neal M. Ashkanasy, Wilfred J. Zerbe.
摘要、提要註:	The study of emotions in organizations is unlocking new and excitinginsights into why employees behave as they do in groups, organizationsand in different cultural contexts. In this 5th volume of Research on Emotion in Organizations, a collection of the latest work advancing knowledge and practice in these areas is showcased. The readings will appeal to all seeking a better understanding ofthe social and emotional competencies that help employees thrive in the workplace, the types of emotional self-management strategies employees use in managing emotion work and how the work context affects these, the impact of emotional displays in the workplace on performance appraisal and perceived organizational commitment, the role of unconscious affect on attitudes and behaviors at work, how interpersonal relationships between co-workers affect vitality and job performance, cross-national and cross-cultural issues,and how to build positive work environments.
電子資源:	http://www.emeraldinsight.com/1746-9791/5

Emotions in groups, organizations and cultures[electronic resource] /
Emotions in groups, organizations and cultures[electronic resource] /edited by Charmine E.J. Hèartel, Neal M. Ashkanasy, Wilfred J. Zerbe. - Bingley, U.K. :Emerald,2009. - 1 online resource (xxv, 332 p.). - Research on emotion in organizations,v. 51746-9791 ;. - Research on emotion in organizations ;v. 1..

How can we make sense of emotional and social competencies within organizational settings? / Laura Guillâen Ramo -- The secret life of mood: causes and consequences of unconscious affect at work / Stefanie K. Johnson, Camille S. Johnson -- Emotional deviance and organizational discipline : a study of emotions in grievance arbitration / Wilfred J. Zerbe -- Emotion work : a study with call center operators / Mirele Cardoso do Bonfim, Sonia Maria Guedes Gondim -- Organizational emotional intelligence and performance : an empirical study / Jochen I. Menges, Heike Bruch -- The role of emotional self-efficacy, emotional intelligence,and affect in workplace incivility and workplace satisfaction / Beverley Kirk, Nicola Schutte, Donald Hine -- Building positive responses to bullying : establishing the framework / Tui McKeown, Melanie Bryant, Luise Raeder -- Emotional expression, gender, personality, and workplace appropriate behaviors / Joel T. Nadler, Meghan R. Lowery -- Using an emotion regulation framework to predict the outcomes of emotional labor /Moèira Mikolajczak, Vâeronique Tran, Câeleste M. Brotheridge, James J.Gross -- Does culture influence intelligence? A study of the influenceof cultural context / Kerri Anne Crowne, Arvind V. Phatak, Uday Salunkhe -- Cross-national cross-cultural research of emotions at work : a review and some recommendations / Andrea Fischbach -- Positive work relationships, vitality, and job performance / Abraham Carmeli -- On the directionality of vigor : job satisfaction relationships : a longitudinal study / Arie Shirom, Ofira Shraga -- Overview / Charmine E.J. Hèartel, Neal M. Ashkanasy, Wilfred J. Zerbe.

The study of emotions in organizations is unlocking new and excitinginsights into why employees behave as they do in groups, organizationsand in different cultural contexts. In this 5th volume of Research on Emotion in Organizations, a collection of the latest work advancing knowledge and practice in these areas is showcased. The readings will appeal to all seeking a better understanding ofthe social and emotional competencies that help employees thrive in the workplace, the types of emotional self-management strategies employees use in managing emotion work and how the work context affects these, the impact of emotional displays in the workplace on performance appraisal and perceived organizational commitment, the role of unconscious affect on attitudes and behaviors at work, how interpersonal relationships between co-workers affect vitality and job performance, cross-national and cross-cultural issues,and how to build positive work environments.

ISBN: 9781848556553 (electronic bk.)Subjects--Topical Terms:

400919
Business & Economics
--Organizational Behavior.

LC Class. No.: BF531 / .E46 2009

Dewey Class. No.: 152.4

Universal Decimal Class. No.: 159.942

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