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Customer satisfaction measurement fo...
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Hill, Nigel, (1952-)
Customer satisfaction measurement for ISO 9000:2000[electronic resource] /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
杜威分類號:
658.8343
書名/作者:
Customer satisfaction measurement for ISO 9000:2000/ Nigel Hill, Bill Self, Greg Roche.
作者:
Hill, Nigel,
其他作者:
Self, Bill.
出版者:
Oxford : : Butterworth-Heinemann,, 2001.
面頁冊數:
xii, 148 p. : : ill.
附註:
Includes index.
標題:
Consumer satisfaction - Evaluation.
標題:
ISO 9000 Series Standards.
標題:
Marketing research.
標題:
Consumers - Research.
ISBN:
9780080503554
電子資源:
An electronic book accessible through the World Wide Web; click to view
Customer satisfaction measurement for ISO 9000:2000[electronic resource] /
Hill, Nigel,1952-
Customer satisfaction measurement for ISO 9000:2000
[electronic resource] /Nigel Hill, Bill Self, Greg Roche. - Oxford :Butterworth-Heinemann,2001. - xii, 148 p. :ill.
Includes index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.Subjects--Topical Terms:
413472
Consumer satisfaction
--Evaluation.Index Terms--Genre/Form:
336502
Electronic books.
LC Class. No.: HF5415.335 / .H55 2002eb
Dewey Class. No.: 658.8343
Customer satisfaction measurement for ISO 9000:2000[electronic resource] /
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