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Effective apology :mending fences, b...
~
Kador, John.
Effective apology :mending fences, building bridges, and restoring trust /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
杜威分類號:
659.2
書名/作者:
Effective apology : : mending fences, building bridges, and restoring trust // John Kador.
作者:
Kador, John.
出版者:
San Francisco. : : Berrett-Koehler Publishers,, c2009.
面頁冊數:
273 p. ;; 22 cm.
標題:
Apologizing.
標題:
Corporations - Public relations.
標題:
Business communication.
標題:
Crisis management.
標題:
Corporate image.
ISBN:
9781576759011 (pbk.) :
書目註:
Includes bibliographical references (p. 243-251) and index.
Effective apology :mending fences, building bridges, and restoring trust /
Kador, John.
Effective apology :
mending fences, building bridges, and restoring trust /John Kador. - 1st ed. - San Francisco. :Berrett-Koehler Publishers,c2009. - 273 p. ;22 cm. - A BK business book. - BK business book..
Includes bibliographical references (p. 243-251) and index.
ISBN: 9781576759011 (pbk.) :NTD 503Subjects--Topical Terms:
367448
Apologizing.
Dewey Class. No.: 659.2
Effective apology :mending fences, building bridges, and restoring trust /
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