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Best practices:building your busines...

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Hiebeler, Robert

Best practices:building your business with customer-focused solutions

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
書名/作者:	Best practices:building your business with customer-focused solutions/ Hiebeler, Robert;Kelly, Thomas B.;Ketteman, Charles
作者:	Hiebeler, Robert
其他作者:	Kelly, Thomas B.
出版者:	New York : Simon & Schuster Inc., 1998
面頁冊數:	240頁; 25x17公分
標題:	Customer services-Management-C
標題:	Customer services-Quality cont
標題:	Industrial management-Case stu
ISBN:	0684834537(精裝)

Best practices:building your business with customer-focused solutions
Hiebeler, Robert

Best practices:building your business with customer-focused solutionsHiebeler, Robert;Kelly, Thomas B.;Ketteman, Charles - New YorkSimon & Schuster Inc.1998 - 240頁25x17公分

ISBN: 0684834537(精裝)Subjects--Topical Terms:

195404
Customer services-Management-C

Best practices:building your business with customer-focused solutions
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035 $a 9310686
040 $b eng $c DYU
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044 $a us
100 0 $a Hiebeler, Robert $3 364904
245 1 0 $a Best practices:building your business with customer-focused solutions $c Hiebeler, Robert;Kelly, Thomas B.;Ketteman, Charles
260 # $a New York $b Simon & Schuster Inc. $c 1998
300 $a 240頁 $c 25x17公分
650 # 0 $a Customer services-Management-C $3 195404
650 # 0 $a Customer services-Quality cont $3 195405
650 # 0 $a Industrial management-Case stu $3 171116
700 0 # $a Kelly, Thomas B. $3 364905
700 0 # $a Ketteman, Charles $3 364906

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