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Customer service on the internet:bul...

Sterne, Jim

Customer service on the internet:bulding relationships,increasing loyalty,and staying competitive

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
書名/作者:	Customer service on the internet:bulding relationships,increasing loyalty,and staying competitive/ Sterne, Jim
作者:	Sterne, Jim
出版者:	New York : John Wiley & Sons, 2000
面頁冊數:	351頁; 23x19公分
標題:	Customer services-Communicatio
標題:	Internet matketing
標題:	World wide web
ISBN:	0471382582(平裝)

Customer service on the internet:bulding relationships,increasing loyalty,and staying competitive
Sterne, Jim

Customer service on the internet:bulding relationships,increasing loyalty,and staying competitiveSterne, Jim - 2ND ED. - New YorkJohn Wiley & Sons2000 - 351頁23x19公分

ISBN: 0471382582(平裝)Subjects--Topical Terms:

184077
Customer services-Communicatio

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