Sarma, Sarmistha.
概要
作品: | 1 作品在 1 項出版品 1 種語言 |
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書目資訊
Handbook of research on the interplay between service quality and customer delight[electronic resource] /
by:
Gupta, Neha, (1985-.); IGI Global.; Sarma, Sarmistha.
(書目-電子資源)