• Digital innovations for customer engagement, management, and organizational improvement[electronic resource] /
  • 紀錄類型: 書目-電子資源 : Monograph/item
    杜威分類號: 658/.05
    書名/作者: Digital innovations for customer engagement, management, and organizational improvement/ Kamaljeet Sandhu.
    其他作者: Sandhu, Kamaljeet,
    出版者: Hershey, Pennsylvania : : IGI Global,, 2020.
    面頁冊數: 1 online resource (xvi, 278 p.)
    標題: Customer relations - Technological innovations.
    標題: Technological innovations - Management.
    標題: Organizational learning.
    標題: Organizational change.
    ISBN: 9781799851738 (ebk.)
    ISBN: 9781799851714 (hbk.)
    ISBN: 9781799851721 (pbk.)
    書目註: Includes bibliographical references and index.
    內容註: Chapter 1. The digital value propositions for virtual business incubators -- Chapter 2. Application of the effective innovation leadership model in a digital innovation project: case study -- Chapter 3. Developing and validating a theoretical model to evaluate customer satisfaction of e-services -- Chapter 4. A study of digital acceptance of ERP systems for improved financial performance -- Chapter 5. Unit of analysis in digitally-enabled electronic procurement research: a literature analysis -- Chapter 6. A systematic study for digital innovation in management education: an integrated approach towards problem-based learning in Vietnam -- Chapter 7. Digital innovation for transformation of learning management systems at universities -- Chapter 8. Gamification in e-commerce: enhancing digital customer engagement through game elements -- Chapter 9. The role of Iinternet banking in the presentation and marketing of financial services and products in a digital environment -- Chapter 10. Digital learning analytics recommender system for universities -- Chapter 11. Dot.com Price bubble for the venture capital growth of digital companies -- Chapter 12. Innovative method of lifelong learning in the digital environment.
    摘要、提要註: "This book discusses and strategizes the latest technologies and innovations and their integration, implementation, and use in businesses, as well as lifelong learning strategies in a digital environment"--
    電子資源: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-5171-4
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