Research and theory on workplace agg...
Bowling, Nathan A.

 

  • Research and theory on workplace aggression[electronic resource] /
  • 紀錄類型: 書目-電子資源 : Monograph/item
    杜威分類號: 302.54
    書名/作者: Research and theory on workplace aggression/ edited by Nathan A. Bowling, M. Sandy Hershcovis
    其他作者: Bowling, Nathan A.
    出版者: New York : : Cambridge University Press,, 2017.
    面頁冊數: xv, 393 p. : : digital ;; 24 cm.
    附註: Title from publisher's bibliographic system (viewed on 20 Mar 2017).
    標題: Violence in the workplace.
    標題: Aggressiveness.
    標題: Psychology, Industrial.
    ISBN: 9781316160930
    ISBN: 9781107097827
    ISBN: 9781107483903
    摘要、提要註: Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers.
    電子資源: https://doi.org/10.1017/9781316160930
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