Transforming the patient experience[...
Choctaw, William T.

 

  • Transforming the patient experience[electronic resource] :a new paradigm for hospital and physician leadership /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    杜威分類號: 362.1068
    書名/作者: Transforming the patient experience : a new paradigm for hospital and physician leadership // by William T. Choctaw.
    作者: Choctaw, William T.
    出版者: Cham : : Springer International Publishing :, 2016.
    面頁冊數: xii, 60 p. : : ill., digital ;; 24 cm.
    Contained By: Springer eBooks
    標題: Medical care - Evaluation.
    標題: Medical care - Quality control.
    標題: Medicine & Public Health.
    標題: Health Administration.
    標題: Medicine/Public Health, general.
    ISBN: 9783319169286
    ISBN: 9783319169279
    內容註: Change is Inevitable -- The Power of Common Ground -- Relentless Pursuit of Zero Harm -- The Patient Experience -- Physician Champions -- Hospital Champions -- Lean Six Sigma.
    摘要、提要註: This book provides an organizational model of the common ground needed to improve patient care and adapt to today's healthcare environment. The relationship between a hospital CEO and a general surgeon and how they aligned, motivated and partnered with physicians to change the culture of a hospital and implement patient oriented systems is the essential element of this text. Sustainable transformation processes will also be presented for the various roles and contributions of the healthcare team. Written from a team perspective, Transforming the Patient Experience is a practical guide for healthcare team members and leaders to follow.
    電子資源: http://dx.doi.org/10.1007/978-3-319-16928-6
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