Applied crisis communication and cri...
Coombs, W. Timothy.

 

  • Applied crisis communication and crisis management :cases and exercises /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    杜威分類號: 658.4/056
    書名/作者: Applied crisis communication and crisis management : : cases and exercises // W. Timothy Coombs.
    作者: Coombs, W. Timothy.
    出版者: Thousand Oaks, CA : : SAGE,, c2014.
    面頁冊數: 245 p. : : ill. ;; 26 cm.
    標題: Crisis management.
    標題: Business communication.
    標題: Management.
    ISBN: 9781452217802 (pbk.) :
    ISBN: 1452217807 (pbk.)
    書目註: Includes bibliographical references and index.
    內容註: A short introduction to the case study method -- Crisis capsules -- Pampers and dry max chemical burn rumor -- Hershey, Cocoa, and child slavery/labor abuse -- Cadbury salmonella recall -- Peanut butter paste recall of 2009 -- Tetra pak, Nestle and ITX -- Nestle and greenpeace disagree over palm oil sourcing -- Carrefour, China, and the Olympic torch relay -- Sparboe farms and McDonald's part company over animal cruelty -- BP Texas city explosion -- Sigg and BPA -- West pharmaceutical services' dust explosion -- Jensen farm, listeria, and cantaloupe -- Chick-fil-a and the dangers of social issues -- The Bhopal tragedy -- Odwalla and e. coli -- Valujet flight 592 and the end of a brand -- Greenpeace pressures H&M to detox the garment industry -- Index -- About the author.
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