Developing churn models using data m...
IGI Global,

 

  • Developing churn models using data mining techniques and social network analysis /
  • 纪录类型: 书目-语言数据,印刷品 : Monograph/item
    [NT 15000414] null: 658.8/342
    [NT 47271] Title/Author: Developing churn models using data mining techniques and social network analysis // by Goran Klepac, Robert Kopal and Leo Mrsic.
    作者: Klepac, Goran,
    [NT 51406] other author: Kopal, Robert,
    面页册数: PDFs (308 pages).
    附注: "Research essentials collection".
    标题: Customer loyalty.
    标题: Consumer satisfaction.
    标题: Data mining.
    ISBN: 9781466662896 (ebook)
    ISBN: 9781466662889
    ISBN: 9781466662919
    [NT 15000227] null: Includes bibliographical references.
    [NT 15000228] null: Churn problem in everyday business -- Setting (realistic) business aims -- Data mining techniques for churn mitigation/detection: intrinsic attributes approach -- Social network analysis (SNA) for churn mitigation/detection: introduction and metrics -- Data preparation and churn detection -- Churn analysis using selected structured analytic techniques -- Attribute relevance analysis -- From churn models to churn solution -- Measuring predictive power -- Churn model development, monitoring, and adjustment -- Churn case studies.
    [NT 15000229] null: "This book provides an in-depth analysis of attrition modeling relevant to business planning and management, offering insightful and detailed explanation of best practices, tools, and theory surrounding churn prediction and the integration of analytic tools"--Provided by publisher.
    电子资源: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-6288-9
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