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10 steps to successful customer serv...

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Kamin, Maxine.

10 steps to successful customer service[electronic resource] /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	658.812
書名/作者:	10 steps to successful customer service/ Maxine Kamin.
作者:	Kamin, Maxine.
出版者:	Alexandria, VA : : American Society for Training and Development,, 2010.
面頁冊數:	xviii, 170 p. : : ill. ;; 23 cm.
標題:	Customer services.
ISBN:	1562865900
ISBN:	9781562865900
ISBN:	9781607283676 (e-book)
電子資源:	http://portal.igpublish.com/iglibrary/search/ASTDB0000002.html

10 steps to successful customer service[electronic resource] /
Kamin, Maxine.

10 steps to successful customer service[electronic resource] /Maxine Kamin. - Alexandria, VA :American Society for Training and Development,2010. - xviii, 170 p. :ill. ;23 cm.

ISBN: 1562865900Subjects--Topical Terms:

177483
Customer services.

LC Class. No.: HF5415.5

Dewey Class. No.: 658.812

10 steps to successful customer service[electronic resource] /
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650 0 $a Customer services. $3 177483
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