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Managing IT outsourcing performance[...

Gottschalk, Petter, (1950-)

Managing IT outsourcing performance[electronic resource] /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	004.068/4
書名/作者:	Managing IT outsourcing performance/ Hans Solli-Saether, Petter Gottschalk.
作者:	Solli-Saether, Hans.
其他作者:	Gottschalk, Petter,
出版者:	Hershey, Pa. : : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),, c2010.
面頁冊數:	1 online resource (xii, 256 p.) : : ill.
標題:	Information technology - Management.
標題:	Contracting out.
標題:	Electronic data processing departments - Contracting out.
ISBN:	9781605667973 (ebook)
ISBN:	9781605667966 (hbk.)
書目註:	Includes bibliographical references and index.
內容註:	1. Outsourcing opportunities -- 2. Theoretical foundations -- 3. Critical success factors -- 4. Value configurations -- 5. Maturity in outsourcing relationships -- 6. Costs, benefits, and risks -- 7. Knowledge transfer -- 8. Outsourcing performance -- 9. Outsourcing governance -- 10. Case study research -- 11. Conclusion -- 12. Dynamics of outsourcing relationships -- 13. The role of the CIO.
摘要、提要註:	"This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.
電子資源:	http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60566-796-6

Managing IT outsourcing performance[electronic resource] /
Solli-Saether, Hans.

Managing IT outsourcing performance[electronic resource] /Hans Solli-Saether, Petter Gottschalk. - Hershey, Pa. :IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),c2010. - 1 online resource (xii, 256 p.) :ill.

Includes bibliographical references and index.

1. Outsourcing opportunities -- 2. Theoretical foundations -- 3. Critical success factors -- 4. Value configurations -- 5. Maturity in outsourcing relationships -- 6. Costs, benefits, and risks -- 7. Knowledge transfer -- 8. Outsourcing performance -- 9. Outsourcing governance -- 10. Case study research -- 11. Conclusion -- 12. Dynamics of outsourcing relationships -- 13. The role of the CIO.

Restricted to subscribers or individual electronic text purchasers.

"This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.

Mode of access: World Wide Web.

ISBN: 9781605667973 (ebook)

LCCN: 2009010756Subjects--Topical Terms:

337161
Information technology
--Management.

LC Class. No.: HD30.2 / .M3642 2010e

Dewey Class. No.: 004.068/4

Managing IT outsourcing performance[electronic resource] /
LDR:01586nam a2200277 a 4500 001 408507
005 19991204140159.0
008 141226s2010 paua fsb 001 0 eng d
010 $a 2009010756
020 $a 9781605667973 (ebook)
020 $a 9781605667966 (hbk.)
035 $a (CaBNVSL)gtp00541834
035 $a (OCoLC)606360457
035 $a 00000236
040 $a CaBNVSL $c CaBNVSL $d CaBNVSL
050 4 $a HD30.2 $b .M3642 2010e
082 0 4 $a 004.068/4 $2 22
100 1 $a Solli-Saether, Hans. $3 342763
245 1 0 $a Managing IT outsourcing performance $h [electronic resource] / $c Hans Solli-Saether, Petter Gottschalk.
260 $a Hershey, Pa. : $b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), $c c2010.
300 $a 1 online resource (xii, 256 p.) : $b ill.
504 $a Includes bibliographical references and index.
505 0 $a 1. Outsourcing opportunities -- 2. Theoretical foundations -- 3. Critical success factors -- 4. Value configurations -- 5. Maturity in outsourcing relationships -- 6. Costs, benefits, and risks -- 7. Knowledge transfer -- 8. Outsourcing performance -- 9. Outsourcing governance -- 10. Case study research -- 11. Conclusion -- 12. Dynamics of outsourcing relationships -- 13. The role of the CIO.
506 $a Restricted to subscribers or individual electronic text purchasers.
520 3 $a "This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.
530 $a Also available in print.
538 $a Mode of access: World Wide Web.
650 0 $a Information technology $x Management. $3 337161
650 0 $a Contracting out. $3 339525
650 0 $a Electronic data processing departments $x Contracting out. $3 372995
700 1 $a Gottschalk, Petter, $d 1950- $3 338416
856 4 8 $3 Chapter PDFs via platform: $u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60566-796-6

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