The marking enterprise[electronic re...
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  • The marking enterprise[electronic resource] :business success and societal embedding /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    杜威分類號: 658.8
    書名/作者: The marking enterprise : business success and societal embedding // Jean-Claude Thoenig, Charles Waldman.
    作者: Thoenig, Jean-Claude,
    其他作者: Waldman, Charles.
    出版者: Basingstoke [England] ; : Palgrave Macmillan,, 2007.
    面頁冊數: 1 online resource (xii, 241 p.) : : ill.
    附註: "This book is a substantailly revised adaptation of a work that originally appeared in French under the title De l'enterprise marchande �a l'enterprise marquante (Paris: �Editioins d'Organisation, 2005)"--Acknowledgements.
    標題: Social marketing.
    標題: Organizational effectiveness.
    標題: Marketing - Social aspects.
    標題: Customer relations.
    標題: Consumer satisfaction.
    ISBN: 9780230579484
    ISBN: 0230579485
    書目註: Includes bibliographical references (p. 221-230) and indexes.
    內容註: A Marking Self-Evaluation Grid: Is my Company a Good Marker? -- Back to Basics -- Marking: A First Cut -- Proactive Marking: The Royal Canin Way -- Reactive Marking: The Wal-Mart Way -- Essence of Markings -- The Right Mindset -- Spoiling the Marking Process -- Societal Embedding -- Building and Governing a Territory -- Organizing a Moral Community -- Who Gets What From Marking -- Executive Summary.
    摘要、提要註: Enterprises such as Ikea, First Direct, Apple, Royal Canin or Starbucks are models not only because of their economic performances, but also because they leave a mark on society. Marking enterprises are special. They think and act in a specific manner. They cooperate with multiple outside stakeholders beyond a mere opportunistic transaction or mercantile approach. More than just satisfying an economic market, they serve, even construct and govern, societal territories. They fill relevant, political, cultural, or functional gaps. They also manage differently. They consider customers to be intelligent, responsible adults living in a complex and ever evolving society. They interact intensively with consumers. They act as moral communities. They listen to emerging societal changes and values. They co-opt many outside allies and relays. Marking enterprises succeed because they invent alternative approaches about branding, marketing and strategizing. This challenging book makes them explicit and replicable. It offers a ground breaking new framework to business practices and to management sciences.
    電子資源: An electronic book accessible through the World Wide Web; click for information
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