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Advances in the human side of servic...
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Freund, Louis E.
Advances in the human side of service engineering /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
杜威分類號:
620.8
書名/作者:
Advances in the human side of service engineering // edited by James C. Spohrer and Louis E. Freund.
其他作者:
Spohrer, James C.
出版者:
Boca Raton, FL : : CRC Press/Taylor & Francis,, c2013.
面頁冊數:
xiv, 476 p. : : ill. ;; 25 cm.
標題:
Methods engineering.
標題:
Human engineering.
標題:
Service industries - Customer services.
ISBN:
9781439870266 (hbk.) :
ISBN:
1439870268 (hbk.)
書目註:
Includes bibliographical references and index.
Advances in the human side of service engineering /
Advances in the human side of service engineering /
edited by James C. Spohrer and Louis E. Freund. - Boca Raton, FL :CRC Press/Taylor & Francis,c2013. - xiv, 476 p. :ill. ;25 cm. - Advances in human factors and ergonomics series.
Includes bibliographical references and index.
ISBN: 9781439870266 (hbk.) :NTD 2,375
LCCN: 2012021030Subjects--Topical Terms:
502584
Methods engineering.
LC Class. No.: T60 / .A43 2013
Dewey Class. No.: 620.8
Advances in the human side of service engineering /
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