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Values-based service for sustainable...

Edvardsson, Bo, (1952-)

Values-based service for sustainable business[electronic resource] :lessons from IKEA /

レコード種別:	言語・文字資料 (印刷物) : 単行資料
[NT 15000414] null:	658
タイトル / 著者:	Values-based service for sustainable business : lessons from IKEA // Bo Edvardsson and Bo Enquist.
著者:	Edvardsson, Bo,
その他の著者:	Enquist, Bo.
出版された:	London : : Routledge,, 2009.
記述:	1 online resource (x, 131 p.) : : ill.
主題:	Service industries.
主題:	Customer services - Management.
主題:	Sustainable development.
国際標準図書番号 (ISBN) :	9780203887707 (e-book : PDF)
国際標準図書番号 (ISBN) :	9780415458535
[NT 15000227] null:	Includes bibliographical references and index.
電子資源:	Distributed by publisher. Purchase or institutional license may be required for access.

Values-based service for sustainable business[electronic resource] :lessons from IKEA /
Edvardsson, Bo,1952-

Values-based service for sustainable businesslessons from IKEA /[electronic resource] :Bo Edvardsson and Bo Enquist. - London :Routledge,2009. - 1 online resource (x, 131 p.) :ill. - Management, organizations and society ;5. - Management, organizations and society ;5..

Includes bibliographical references and index.

Mode of access: World Wide Web.

ISBN: 9780203887707 (e-book : PDF)Subjects--Corporate Names:

487501
Ikea (Firm)
Subjects--Topical Terms:

337026
Service industries.
Index Terms--Genre/Form:

336502
Electronic books.

LC Class. No.: HD9980 / .E38 2009

Dewey Class. No.: 658 / E249

Values-based service for sustainable business[electronic resource] :lessons from IKEA /
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538 $a Mode of access: World Wide Web.
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650 0 $a Sustainable development. $3 217910
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830 0 $a Management, organizations and society ; $v 5. $3 487503
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