Becoming a successful manager :power...
Grossman, Jack H.

 

  • Becoming a successful manager :powerful tools for making a smooth transition to managing a team /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    杜威分類號: 658.4/09
    書名/作者: Becoming a successful manager : : powerful tools for making a smooth transition to managing a team // J. Robert Parkinson and Gary Grossman.
    作者: Parkinson, J. Robert
    其他作者: Grossman, Jack H.
    出版者: New York : : McGraw-Hill,, c2010.
    面頁冊數: vii, 215 p. ;; 23 cm.
    附註: Includes index.
    標題: Executive ability.
    標題: Self-management (Psychology)
    標題: Interpersonal relations.
    標題: Employee motivation.
    標題: Management.
    ISBN: 9780071741644 (pbk.) :
    ISBN: 007174164X (pbk.)
    內容註: What is a professional manager -- Defining your role -- The staff mosaic : working together -- Understanding each person in your department -- Clarifying what you and your employees have in common -- Adopt positive and productive attitudes -- Perpetuating a problem-solving culture -- Listening--really listen and you'll hear more than words -- Mastering the art of asking questions -- Eliminating weeds from your departmental garden -- Giving the gift of constructive criticism -- Hiring the right people -- Conducting meaningful performance reviews -- Delegating effectively and empowering employees to take risks -- Mastering productive meetings is as easy as PIE -- Resolving conflicts -- Handling harassment -- Moving forward.
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