World class applications of Six Sigm...
Antony, Jiju.

 

  • World class applications of Six Sigma[electronic resource] /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    杜威分類號: 658.4013
    書名/作者: World class applications of Six Sigma/ edited by Jiju Antony, Ricardo Ba�nuelas, Ashok Kumar.
    其他作者: Antony, Jiju.
    出版者: Oxford ; : Butterworth-Heinemann,, 2006.
    面頁冊數: xxvi, 241 p. : : ill. ;; 24 cm.
    標題: Six sigma (Quality control standard)
    標題: Kwaliteitszorg.
    ISBN: 9780750664592
    ISBN: 0750664592
    書目註: Includes bibliographical references and index.
    內容註: Introduction to Six Sigma; Background to theory and philosophy; PART 1: Six Sigma case studies in manufacturing industries: General Domestic Appliances, 3M, Bombardier, Ford, Dow Chemicals, Land Rover; PART 2: Six Sigma case studies in service industries: GE, US Healthcare, Coleman Mary, J P Morgan/Chase; Insurance Company; Summary - discussion of Six Sigma and cultural change.
    摘要、提要註: World Class Applications shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered. The book provides details of how these organisations overcame issues with the statistical tools of Six Sigma and provides valuable lessons by explaining what went wrong when implementation failed. Cases cover topics including: Six Sigma in HR; Implementing Six Sigma in the Dow Chemical company; Six Sigma in IT; and Six Sigma to improve reporting quality. *Demonstrates how Six Sigma has been applied through real-life case studies *Examples from well-known manufacturing and service companies around the world, including Motorola and Dow Chemical *Estimates the financial savings made from implementing Six Sigma in each case study.
    電子資源: An electronic book accessible through the World Wide Web; click for information
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