大葉大學圖書館 |

Employee morale[electronic resource] :driving performance in challenging times /

Record Type:	Language materials, printed : Monograph/item
[NT 15000414]:	658.3/14
Title/Author:	Employee morale : driving performance in challenging times // David Bowles and Cary Cooper.
Author:	Bowles, David,
other author:	Cooper, Cary L.
Published:	Basingstoke, Hampshire ; : Palgrave Macmillan,, 2009.
Description:	xv, 215 p. : : ill. ;; 24 cm.
Subject:	Employee morale.
Subject:	Employee motivation.
ISBN:	9780230250789
ISBN:	0230250785
[NT 15000227]:	Includes bibliographical references and index.
[NT 15000228]:	What is Morale? -- How Do Organizations Measure Morale? -- Why Morale Is So Important: Introduction -- Why Morale Is So Important 1: Group Morale, Financial Performance and Organization Effectiveness -- Why Morale Is So Important 2: Individual Morale and Performance -- Why Morale Is So Important 3: Morale and Customer Satisfaction -- Why Morale Is SoImportant 4: Morale, Individual and Organizational Health -- Case Study: Culture, Morale and Customer Satisfaction. Hilti Group, Liechtenstein -- Creating& Maintaining the High Morale Organization -- Current Trends, Issues and Myths in Employee Morale.
[NT 15000229]:	Performance is the key outcome of high morale, and the reason why itshould be taken so seriously: with research gathered from some of the world's largest employee opinion databases and best academic centres, the authors lay out the morale-performance connection. Now raised from just 'touchy-feely' to 'mission critical', employee morale is finally getting the attention which it deserves. As it does, organisations are changing everything from their structure to their processes to take account of this fact, and starting to manage themselves around the need to measure and improve morale on an ongoing basis. Starting with the hiringprocess, to every single promotion, and via ongoing methods which the authors examine in detail, morale is increasingly the focus, high morale the goal.
Online resource:	access to fulltext (Palgrave)

Employee morale[electronic resource] :driving performance in challenging times /
Bowles, David,Dr.

Employee moraledriving performance in challenging times /[electronic resource] :David Bowles and Cary Cooper. - Basingstoke, Hampshire ;Palgrave Macmillan,2009. - xv, 215 p. :ill. ;24 cm.

Includes bibliographical references and index.

What is Morale? -- How Do Organizations Measure Morale? -- Why Morale Is So Important: Introduction -- Why Morale Is So Important 1: Group Morale, Financial Performance and Organization Effectiveness -- Why Morale Is So Important 2: Individual Morale and Performance -- Why Morale Is So Important 3: Morale and Customer Satisfaction -- Why Morale Is SoImportant 4: Morale, Individual and Organizational Health -- Case Study: Culture, Morale and Customer Satisfaction. Hilti Group, Liechtenstein -- Creating& Maintaining the High Morale Organization -- Current Trends, Issues and Myths in Employee Morale.

Performance is the key outcome of high morale, and the reason why itshould be taken so seriously: with research gathered from some of the world's largest employee opinion databases and best academic centres, the authors lay out the morale-performance connection. Now raised from just 'touchy-feely' to 'mission critical', employee morale is finally getting the attention which it deserves. As it does, organisations are changing everything from their structure to their processes to take account of this fact, and starting to manage themselves around the need to measure and improve morale on an ongoing basis. Starting with the hiringprocess, to every single promotion, and via ongoing methods which the authors examine in detail, morale is increasingly the focus, high morale the goal.

Electronic reproduction.
Basingstoke, England :
Palgrave Macmillan,
2010.

Mode of access:World Wide Web.

ISBN: 9780230250789

Standard No.: 10.1057/9780230250789doiSubjects--Topical Terms:

367186
Employee morale.
Index Terms--Genre/Form:

336502
Electronic books.

LC Class. No.: HF5549.5.M6 / B68 2009

Dewey Class. No.: 658.3/14

Employee morale[electronic resource] :driving performance in challenging times /
LDR:02685cam 2200301Ia 4500 001 328890
003 OCoLC
005 20100709082152.0
006 m d
007 cr cn|
008 110607s2009 enka sb 001 0 eng d
020 $a 9780230250789
020 $a 0230250785
024 7 $a 10.1057/9780230250789 $2 doi
035 $a (OCoLC)608024731
035 $a ocn608024731
040 $a UKPGM $b eng $c UKPGM $d EBLCP
049 $a APTA
050 1 4 $a HF5549.5.M6 $b B68 2009
082 0 4 $a 658.3/14 $2 22
100 1 $a Bowles, David, $c Dr. $3 376857
245 1 0 $a Employee morale $h [electronic resource] : $b driving performance in challenging times / $c David Bowles and Cary Cooper.
260 $a Basingstoke, Hampshire ; $a New York : $b Palgrave Macmillan, $c 2009.
300 $a xv, 215 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
505 0 $a What is Morale? -- How Do Organizations Measure Morale? -- Why Morale Is So Important: Introduction -- Why Morale Is So Important 1: Group Morale, Financial Performance and Organization Effectiveness -- Why Morale Is So Important 2: Individual Morale and Performance -- Why Morale Is So Important 3: Morale and Customer Satisfaction -- Why Morale Is SoImportant 4: Morale, Individual and Organizational Health -- Case Study: Culture, Morale and Customer Satisfaction. Hilti Group, Liechtenstein -- Creating& Maintaining the High Morale Organization -- Current Trends, Issues and Myths in Employee Morale.
520 $a Performance is the key outcome of high morale, and the reason why itshould be taken so seriously: with research gathered from some of the world's largest employee opinion databases and best academic centres, the authors lay out the morale-performance connection. Now raised from just 'touchy-feely' to 'mission critical', employee morale is finally getting the attention which it deserves. As it does, organisations are changing everything from their structure to their processes to take account of this fact, and starting to manage themselves around the need to measure and improve morale on an ongoing basis. Starting with the hiringprocess, to every single promotion, and via ongoing methods which the authors examine in detail, morale is increasingly the focus, high morale the goal.
533 $a Electronic reproduction. $b Basingstoke, England : $c Palgrave Macmillan, $d 2010. $n Mode of access:World Wide Web. $n System requirements: Web browser. $n Title from title screen (viewed on Apr. 12, 2010). $n Access may be restricted to users at subscribing institutions.
650 0 $a Employee morale. $3 367186
650 0 $a Employee motivation. $3 177497
655 7 $a Electronic books. $2 local $3 336502
700 1 $a Cooper, Cary L. $3 338680
710 2 $a Palgrave Connect (Online service) $3 370384
776 1 $c Original $z 9780230579422 $z 0230579426 $w (DLC) 2009044404 $w (OCoLC)463674789
856 4 0 $3 Palgrave Connect $u http://www.palgraveconnect.com/doifinder/10.1057/9780230250789 $z access to fulltext (Palgrave)