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Offshoring and working conditions in...
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Ghosheh, Naj.
Offshoring and working conditions in remote work[electronic resource] /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
杜威分類號:
331.2
書名/作者:
Offshoring and working conditions in remote work/ edited by Jon C. Messenger and Naj Ghosheh.
其他作者:
Messenger, Jon C.
出版者:
Houndmills, Basingstoke, Hampshire ; : Palgrave Macmillan;, 2010.
面頁冊數:
xxi, 282 p. : : ill.
標題:
Offshore outsourcing.
標題:
Work environment
標題:
outsourcing
標題:
telework
標題:
working conditions
標題:
Argentina
標題:
Brazil
標題:
India
標題:
Philippines
標題:
externalisation des activitâes
標題:
tâelâetravail
標題:
conditions de travail
標題:
Argentine
標題:
Brâesil
標題:
Inde
標題:
tercerizaciâon
標題:
teletrabajo
標題:
condiciones de trabajo
標題:
Brasil
標題:
Filipinas
ISBN:
9780230289888
ISBN:
0230289886
書目註:
Includes bibliographical references and index.
內容註:
Introduction -- Remote Work from the Perspective of Developed Economies: A Multi-Country Synthesis -- Employee Dilemmas in the Indian ITES-BPO Sector -- Offshored Work in Philippine BPOs -- Remote Work in Brazil -- Remote Work and Global Sourcing in Argentina -- A Comparative Analysis of the Business Environment, Job Quality, and Work Organization inOffshored Business Services -- Conclusion: Implications for GovernmentPolicies and Company Practices.
摘要、提要註:
As organizations seek to reduce costs, there has been a growth in service sector offshoring and outsourcing, notably to developing countries. However, despite a burgeoning literature on this phenomenon, little attention has been given to the working and employment that exist in the growing number of business process outsourcing/IT-enabled services' workplaces in developing countries. The authors Ghosheh and Messenger address this by examining and providing an historical context of the development of the industry, with case study analysis in four countries where the industry is large or growing, and give policy advice from employers to policy makers onÈhow the growth of 'good quality' jobs can be ensured as these industries grow and mature around the world.
電子資源:
access to fulltext (Palgrave)
Offshoring and working conditions in remote work[electronic resource] /
Offshoring and working conditions in remote work
[electronic resource] /edited by Jon C. Messenger and Naj Ghosheh. - Houndmills, Basingstoke, Hampshire ;Palgrave Macmillan;2010. - xxi, 282 p. :ill.
Includes bibliographical references and index.
Introduction -- Remote Work from the Perspective of Developed Economies: A Multi-Country Synthesis -- Employee Dilemmas in the Indian ITES-BPO Sector -- Offshored Work in Philippine BPOs -- Remote Work in Brazil -- Remote Work and Global Sourcing in Argentina -- A Comparative Analysis of the Business Environment, Job Quality, and Work Organization inOffshored Business Services -- Conclusion: Implications for GovernmentPolicies and Company Practices.
As organizations seek to reduce costs, there has been a growth in service sector offshoring and outsourcing, notably to developing countries. However, despite a burgeoning literature on this phenomenon, little attention has been given to the working and employment that exist in the growing number of business process outsourcing/IT-enabled services' workplaces in developing countries. The authors Ghosheh and Messenger address this by examining and providing an historical context of the development of the industry, with case study analysis in four countries where the industry is large or growing, and give policy advice from employers to policy makers onÈhow the growth of 'good quality' jobs can be ensured as these industries grow and mature around the world.
Electronic reproduction.
Basingstoke, England :
Palgrave Macmillan,
2010.
Mode of access:World Wide Web.
ISBN: 9780230289888Subjects--Topical Terms:
339524
Offshore outsourcing.
Index Terms--Genre/Form:
375582
pub OIT
LC Class. No.: HD2365 / .O34 2010
Dewey Class. No.: 331.2
Offshoring and working conditions in remote work[electronic resource] /
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[electronic resource] /
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edited by Jon C. Messenger and Naj Ghosheh.
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Introduction -- Remote Work from the Perspective of Developed Economies: A Multi-Country Synthesis -- Employee Dilemmas in the Indian ITES-BPO Sector -- Offshored Work in Philippine BPOs -- Remote Work in Brazil -- Remote Work and Global Sourcing in Argentina -- A Comparative Analysis of the Business Environment, Job Quality, and Work Organization inOffshored Business Services -- Conclusion: Implications for GovernmentPolicies and Company Practices.
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As organizations seek to reduce costs, there has been a growth in service sector offshoring and outsourcing, notably to developing countries. However, despite a burgeoning literature on this phenomenon, little attention has been given to the working and employment that exist in the growing number of business process outsourcing/IT-enabled services' workplaces in developing countries. The authors Ghosheh and Messenger address this by examining and providing an historical context of the development of the industry, with case study analysis in four countries where the industry is large or growing, and give policy advice from employers to policy makers onÈhow the growth of 'good quality' jobs can be ensured as these industries grow and mature around the world.
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