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Revolutionize your customer experience

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Shaw, Colin (1928-)

Revolutionize your customer experience

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	658.812
書名/作者:	Revolutionize your customer experience/ Colin Shaw.
作者:	Shaw, Colin
出版者:	Houndmills, Basingstoke, Hampshrie : Palgrave Macmillan, 2005.
面頁冊數:	xx, 220 p. : ill.; 24 cm.
標題:	Consumer satisfaction.
標題:	Customer relations.
標題:	Customer services.
標題:	Experience.
ISBN:	140393603X
ISBN:	9781403936035
書目註:	Includes bibliographical references (p. 214-215) and index.

Revolutionize your customer experience
Shaw, Colin1928-

Revolutionize your customer experienceColin Shaw. - Houndmills, Basingstoke, HampshriePalgrave Macmillan2005. - xx, 220 p.ill.24 cm.

Includes bibliographical references (p. 214-215) and index.

ISBN: 140393603XNTD 1,338Subjects--Topical Terms:

190751
Consumer satisfaction.

Dewey Class. No.: 658.812

Revolutionize your customer experience
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008 100929s2005 enka b 00110 eng
020 $a 140393603X $c NTD 1,338
020 $a 9781403936035 $c NTD 1,338
082 0 0 $a 658.812 $2 22
100 1 $a Shaw, Colin $d 1928- $3 348697
245 1 0 $a Revolutionize your customer experience $c Colin Shaw.
260 # $a Houndmills, Basingstoke, Hampshrie $b Palgrave Macmillan $c 2005.
300 $a xx, 220 p. $b ill. $c 24 cm.
504 $a Includes bibliographical references (p. 214-215) and index.
650 # 0 $a Consumer satisfaction. $3 190751
650 # 0 $a Customer relations. $3 337138
650 # 0 $a Customer services. $3 177483
650 # 0 $a Experience. $3 337137

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