Advancing workplace mediation throug...
Bollen, Katalien.

 

  • Advancing workplace mediation through integration of theory and practice[electronic resource] /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    杜威分類號: 331.89142
    書名/作者: Advancing workplace mediation through integration of theory and practice/ edited by Katalien Bollen, Martin Euwema, Lourdes Munduate.
    其他作者: Bollen, Katalien.
    出版者: Cham : : Springer International Publishing :, 2016.
    面頁冊數: viii, 263 p. : : ill., digital ;; 24 cm.
    Contained By: Springer eBooks
    標題: Mediation and conciliation, Industrial.
    標題: Conflict management.
    標題: Psychology.
    標題: Industrial and Organizational Psychology.
    標題: Human Resource Management.
    標題: Organizational Studies, Economic Sociology.
    標題: Office Management.
    標題: Cultural Management.
    ISBN: 9783319428420
    ISBN: 9783319428413
    摘要、提要註: This book compares the unique features of workplace mediation to other contexts of mediation, as well as the specific competences each situation requires of the mediator. It covers many important issues related to workplace mediation and discusses interventions by managers, such as conflict coaching and informal mediation. It proposes a new model to assess the effectiveness of mediation, and discusses the impact of legal systems, HRM policies, as well as power structures, and cultural differences. The book takes into account perspectives from multiple disciplines, such as management, business, psychology, law and sociology. It also discusses mediation aspects from a variety of cultural and regional contexts. The book advances knowledge about the application, process and effects of workplace mediation and includes practical tips for scholars, practitioners, mediators and managers to enhance their mediation practice or to foster constructive conflict management in organizations.
    電子資源: http://dx.doi.org/10.1007/978-3-319-42842-0
評論
Export
取書館別
 
 
變更密碼
登入