Serviceology for designing the futur...
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  • Serviceology for designing the future[electronic resource] :selected and edited papers of the 2nd International Conference on Serviceology /
  • Record Type: Electronic resources : Monograph/item
    [NT 15000414]: 338.47
    Title/Author: Serviceology for designing the future : selected and edited papers of the 2nd International Conference on Serviceology // edited by Takashi Maeno, Yuriko Sawatani, Tatsunori Hara.
    other author: Maeno, Takashi.
    corporate name: Clark Conference
    Published: Tokyo : : Springer Japan :, 2016.
    Description: xi, 603 p. : : ill., digital ;; 24 cm.
    Contained By: Springer eBooks
    Subject: Information Systems and Communication Service.
    Subject: Service industries
    Subject: Service industries - Congresses. - Management
    Subject: Engineering.
    Subject: Engineering Economics, Organization, Logistics, Marketing.
    Subject: Operations Management.
    Subject: Engineering Design.
    ISBN: 9784431558613
    ISBN: 9784431558590
    [NT 15000229]: This book provides a useful overall guide to the state of the art in theory and practice of services. It can also serve as a reference book for researchers in various fields, including engineering, marketing, economics, and other disciplines. Advanced works presented here were selected from the proceedings of the Second International Conference on Serviceology (ICServ2014), held September 14-16, 2014. This book helps readers to understand serviceology, which tackles with a broad range of services, the globalization of the economy and also enhances the quality of life of local residents.
    Online resource: http://dx.doi.org/10.1007/978-4-431-55861-3
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