Social media for government services...
Georgakopoulos, Dimitrios.

 

  • Social media for government services[electronic resource] /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    杜威分類號: 004
    書名/作者: Social media for government services/ edited by Surya Nepal, Cecile Paris, Dimitrios Georgakopoulos.
    其他作者: Nepal, Surya.
    出版者: Cham : : Springer International Publishing :, 2015.
    面頁冊數: xii, 409 p. : : ill., digital ;; 24 cm.
    Contained By: Springer eBooks
    標題: Internet in public administration.
    標題: Internet in public administration - Handbooks, manuals, etc.
    標題: Online social media.
    標題: Computer Science.
    標題: Computer Appl. in Social and Behavioral Sciences.
    ISBN: 9783319272375
    ISBN: 9783319272351
    內容註: Social Media in Government Services: An Introduction -- Use of Social Media for Internal Communication: A Case Study in a Government Organisation -- Social Media Policy in Turkish Municipalities: Disparity between Awareness and Implementation -- Detecting Bursty Topics of Correlated News and Twitter for Government Services -- Gamification on the Social Web -- A Lexical Resource for Identifying Public Services Names on the Social Web -- Multi-Hazard Detection by Integrating Social Media and Physical Sensors.
    摘要、提要註: This book highlights state-of-the-art research, development and implementation efforts concerning social media in government services, bringing together researchers and practitioners in a number of case studies. It elucidates a number of significant challenges associated with social media specific to government services, such as: benefits and methods of assessing; usability and suitability of tools, technologies and platforms; governance policies and frameworks; opportunities for new services; integrating social media with organisational business processes; and specific case studies. The book also highlights the range of uses and applications of social media in the government domain, at both local and federal levels. As such, it offers a valuable resource for a broad readership including academic researchers, practitioners in the IT industry, developers, and government policy- and decision-makers.
    電子資源: http://dx.doi.org/10.1007/978-3-319-27237-5
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