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Flip the funnel[electronic resource]...

Jaffe, Joseph, (1970-)

Flip the funnel[electronic resource] :how to use existing customers to gain new ones /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	658.8/72
書名/作者:	Flip the funnel : how to use existing customers to gain new ones // Joseph Jaffe.
作者:	Jaffe, Joseph,
出版者:	Hoboken, N.J. : : Wiley,, c2010.
面頁冊數:	1 online resource : : ill. (some col.)
標題:	Customer relations.
標題:	Business referrals.
標題:	Customer services.
ISBN:	9781118257852 (electronic bk.)
ISBN:	1118257855 (electronic bk.)
ISBN:	9780470591246 (electronic bk.)
ISBN:	0470591242 (electronic bk.)
ISBN:	9780470591260 (electronic bk. : Adobe Digital Editions)
ISBN:	0470591269 (electronic bk. : Adobe Digital Editions)
ISBN:	9780470591253 (electronic bk. : Mobipocket Reader)
ISBN:	0470591250 (electronic bk. : Mobipocket Reader)
書目註:	Includes bibliographical references and index.
電子資源:	http://onlinelibrary.wiley.com/book/10.1002/9781118257852

Flip the funnel[electronic resource] :how to use existing customers to gain new ones /
Jaffe, Joseph,1970-

Flip the funnelhow to use existing customers to gain new ones /[electronic resource] :Joseph Jaffe. - Hoboken, N.J. :Wiley,c2010. - 1 online resource :ill. (some col.)

Includes bibliographical references and index.

ISBN: 9781118257852 (electronic bk.)Subjects--Topical Terms:

337138
Customer relations.

LC Class. No.: HF5415.5 / .J33 2010eb

Dewey Class. No.: 658.8/72

Flip the funnel[electronic resource] :how to use existing customers to gain new ones /
LDR:01188cam a2200301 a 4500 001 386310
003 OCoLC
005 20130505095146.0
006 m d
007 cr cnu---unuuu
008 130902s2010 njua ob 001 0 eng d
020 $a 9781118257852 (electronic bk.)
020 $a 1118257855 (electronic bk.)
020 $a 9780470591246 (electronic bk.)
020 $a 0470591242 (electronic bk.)
020 $a 9780470591260 (electronic bk. : Adobe Digital Editions)
020 $a 0470591269 (electronic bk. : Adobe Digital Editions)
020 $a 9780470591253 (electronic bk. : Mobipocket Reader)
020 $a 0470591250 (electronic bk. : Mobipocket Reader)
020 $z 9780470487853 (cloth)
035 $a ocn593297061
050 4 $a HF5415.5 $b .J33 2010eb
082 0 4 $a 658.8/72 $2 22
100 1 $a Jaffe, Joseph, $d 1970- $3 520649
245 1 0 $a Flip the funnel $h [electronic resource] : $b how to use existing customers to gain new ones / $c Joseph Jaffe.
260 $a Hoboken, N.J. : $b Wiley, $c c2010.
300 $a 1 online resource : $b ill. (some col.)
504 $a Includes bibliographical references and index.
588 $a Description based on print version record.
650 0 $a Customer relations. $3 337138
650 0 $a Business referrals. $3 382476
650 0 $a Customer services. $3 177483
856 4 0 $3 John Wiley $u http://onlinelibrary.wiley.com/book/10.1002/9781118257852

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