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Values-based service for sustainable...

Edvardsson, Bo, (1952-)

Values-based service for sustainable business[electronic resource] :lessons from IKEA /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	658
書名/作者:	Values-based service for sustainable business : lessons from IKEA // Bo Edvardsson and Bo Enquist.
作者:	Edvardsson, Bo,
其他作者:	Enquist, Bo.
出版者:	London : : Routledge,, 2009.
面頁冊數:	1 online resource (x, 131 p.) : : ill.
標題:	Service industries.
標題:	Customer services - Management.
標題:	Sustainable development.
ISBN:	9780203887707 (e-book : PDF)
ISBN:	9780415458535
書目註:	Includes bibliographical references and index.
電子資源:	Distributed by publisher. Purchase or institutional license may be required for access.

Values-based service for sustainable business[electronic resource] :lessons from IKEA /
Edvardsson, Bo,1952-

Values-based service for sustainable businesslessons from IKEA /[electronic resource] :Bo Edvardsson and Bo Enquist. - London :Routledge,2009. - 1 online resource (x, 131 p.) :ill. - Management, organizations and society ;5. - Management, organizations and society ;5..

Includes bibliographical references and index.

Mode of access: World Wide Web.

ISBN: 9780203887707 (e-book : PDF)Subjects--Corporate Names:

487501
Ikea (Firm)
Subjects--Topical Terms:

337026
Service industries.
Index Terms--Genre/Form:

336502
Electronic books.

LC Class. No.: HD9980 / .E38 2009

Dewey Class. No.: 658 / E249

Values-based service for sustainable business[electronic resource] :lessons from IKEA /
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504 $a Includes bibliographical references and index.
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650 0 $a Customer services $x Management. $3 404430
650 0 $a Sustainable development. $3 217910
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830 0 $a Management, organizations and society ; $v 5. $3 487503
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