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Operational support and analysis[ele...

Sansbury, John.

Operational support and analysis[electronic resource] :a guide for ITIL V3 intermediate exam candidates /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	004.068
書名/作者:	Operational support and analysis : a guide for ITIL V3 intermediate exam candidates // John Sansbury.
作者:	Sansbury, John.
出版者:	London : : British Computer Society,, c2010.
面頁冊數:	1 online resource (xxiv, 141 p. : ill.)
標題:	Computer technical support - Study guides. - Examinations
標題:	Information technology - Management.
標題:	Support services (Management) - Examinations, questions, etc.
標題:	Electronic data processing personnel - Certification.
ISBN:	9781906124793 (ebk.) :
ISBN:	1906124795 (ebk.)
ISBN:	9781906124595 (pbk.)
ISBN:	1906124590 (pbk.)
書目註:	Includes bibliographical references and index.
電子資源:	http://portal.igpublish.com/iglibrary/search/BCSB0000034.html

Operational support and analysis[electronic resource] :a guide for ITIL V3 intermediate exam candidates /
Sansbury, John.

Operational support and analysisa guide for ITIL V3 intermediate exam candidates /[electronic resource] :John Sansbury., Computer document. - London :British Computer Society,c2010. - 1 online resource (xxiv, 141 p. : ill.)

Includes bibliographical references and index.

Access restricted to authorized subscribers.

Text.

Mode of access: World Wide Web.

ISBN: 9781906124793 (ebk.) :NTD 4,564Subjects--Topical Terms:

462293
Computer technical support
--Examinations--Study guides.

Dewey Class. No.: 004.068

Operational support and analysis[electronic resource] :a guide for ITIL V3 intermediate exam candidates /
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650 # 0 $a Information technology $x Management. $3 337161
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650 # 0 $a Electronic data processing personnel $x Certification. $3 336840
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